Extended Stay America - Chesapeake - Churchland Blvd.

Business response:

Dear Guest, Thank you for staying at Extended Stay America and taking the time to share your review. We value every guest’s feedback, and it is a delight to know you enjoyed all that we have to offer. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Dear Antarian, Thank you for being our guest and for taking a moment to share your kind words! We’re thrilled to know that Michelle made such a positive impression during your visit. It’s always wonderful to hear when our team members provide exceptional service and help make a guest’s stay more enjoyable. We’ll be sure to share your feedback with her and the rest of the team. It was a pleasure to host you, and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear Daniel, Thank you for sharing your feedback. We appreciate you choosing to stay with us and are glad to know your experience met some expectations. However, we’re sorry to hear it didn’t fully reflect the standard we aim to provide. Your comments are valued and will help guide our efforts toward improvement. We hope you’ll consider visiting again, allowing us the opportunity to offer a more satisfying and welcoming stay. Sincerely, Hotel Management