Extended Stay America - Chesapeake - Churchland Blvd.

Business response:

Dear Guest, We appreciate you bringing this to our attention and thank you for your patience during your stay. We understand how important it is to have easy access to your room, and we regret the inconvenience you experienced with the key card. Your feedback helps us focus on ways to enhance convenience. We value you choosing to stay with us and look forward to providing an even more effortless experience the next time you visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for staying at Extended Stay America and taking the time to share your review. We value every guest’s feedback, and it is a delight to know you enjoyed all that we have to offer. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Dear Antarian, Thank you for being our guest and for taking a moment to share your kind words! We’re thrilled to know that Michelle made such a positive impression during your visit. It’s always wonderful to hear when our team members provide exceptional service and help make a guest’s stay more enjoyable. We’ll be sure to share your feedback with her and the rest of the team. It was a pleasure to host you, and we look forward to welcoming you back. Sincerely, Hotel Management