Extended Stay America - Chesapeake - Churchland Blvd.

Business response:

Dear Aisha, Thank you for your positive feedback. We are delighted to hear that you appreciated the quiet atmosphere and the respectful service provided by our staff. Creating a peaceful and welcoming environment for our guests is our priority. Your kind words will be shared with our team, and they serve as encouragement to continue delivering excellent service. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely,Hotel Management 

Business response:

Dear William, Thank you for sharing your feedback with us. We're thrilled that you had a great experience at Extended Stay America. Your satisfaction is our priority, and we're delighted that our services meet your expectations. We look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hotel management 

Business response:

Dear Helene, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our team brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your remarks about our staff delighted us. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management 

Business response:

Dear Shameka, Thank you for your feedback. We apologize for the cleanliness issues and the window problem you experienced. This is not up to our standards, and we will address these concerns immediately. Your comfort is important to us, and we appreciate your input as it helps us improve. We hope to provide you with a better experience in the future.Sincerely,Hotel Management