This profile has been claimed by the business owner or representative.
Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was in town for a few days needed a place to stay. The hotel was very nice and quiet. Staff was helpful and friendly. My one problem was I couldn't find the t.v. remote. Other than that perfect stay.
Business response:
I want to thank you for taking the time to post a review of your stay. I am so glad that you enjoyed our friendly customer service as well as our comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Comfortable We lost power at home during a storm. We needed to find a place with AC fast! Your Extended Stay staff made us feel very welcome.
Business response:
Thank you so much for taking the time to post a response regarding your stay with us. We are glad that we were able to establish a home away from home environment for you and your family. I'm so happy we were able to accommodate your needs. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Decently Tucked Away The staff was friendly, there was only one staff member upon checking in so there was a little bit of a hold up. The hotel provides dishes upon request, as far as location it was tucked away a little but in a good way.
Nice hotel, not in best location The hotel was easy to find and the exterior appeared to be well maintained. Adult friends and family checked in late, after 10 pm on a Friday night for a two-night stay. We had to be buzzed in by the front desk staff and told it was for guest protection. The first night, my guests report that their rooms were clean, comfortable and not too noisy. On the second night, they reported hearing gun shots. Apparently there is an apartment complex behind the hotel and on the same side as my guests st... read more
Business response:
Thank you for taking the time to write a review about your stay with us. I sincerely apologize that your experience was not a comfortable one. Please know that it is our number one priority to maintain a safe environment for our guests and I will be taking steps to ensure that each guest has a comfortable stay. Still, I'm glad that the room met your expectations and our staff was friendly and courteous. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extende... read more
Extended stay Hotel was reasonably priced but very outdated. Their free wi-fi/high speed internet was so slow as to be useless. You have to pay extra for faster speeds. They only do house cleaning weekly but that was indicated on Expedia when reseversations were made . You can get house cleaning more frequently at extra cost. Overall this facility was exceptable and I would stay here again.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our amenities were not what you were expecting. In response to your feedback, we will work to make sure we are clearly communicating our amenities to guests during check-in. Still, I am glad to read that you had a positive stay overall and would come back and stay with us again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Disappointed First I was disappointed with the hotel smell. It smelled of smoke and urine. Then when I got in the room the chair in the room was dirty so I had to call the front desk to have them change it. Also had to call the front desk for toilet paper because we ran out and there wasn't. My experience here was unlike my experiences at other extended status. any spare tissue in the room.
Business response:
Thank you for providing us with details about your stay. I was disheartened to read that your room was not adequately prepared upon your arrival. Please accept our apologies. I discussed your comments with the team, and we are inspecting our furnishings and making sure rooms are inspected before arrivals to ensure that your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Small Studio The facility is old but clean, the studio is small, similar to NY size. The utilities were good, the staff was great,they provided additional pillows and checked to ensure that we were comfortable.
Business response:
Thank you for taking the time to write a review of your experience with us. I truly appreciate your kind comments about our staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
One night stay Hotel shower In our room was barely warm. Otherwise, the room was clean and comfortable, had a flat screen tv, and was priced economically in a nice section of town. Front desk staff was very friendly and informative; grab and go breakfast was good.
Business response:
Thank you so much for taking the time to write a review about your stay with us. I would like to apologize to you about the shower and its temperature. I checked the temperature personally, along with our maintenance staff, and it was indeed not hot enough to suit your needs, or any other guests needs. I thank you so much for bringing this to our attention so that we can correct the problem and prevent these issues from reoccurring. On the other hand, I'm delighted that everything else about your stay was comfortable, clean,... read more
. It wasn't so bad, furniture needs a update,
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found our furniture to be outdated. In response to your feedback, I am working with my maintenance staff to improve the condition of the furniture in the rooms. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Americalocation in the future.
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 4.3 star rating with 781 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.