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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty sheets First of all the room the room was small and the bed sheets had stains , it's nice Hotel but I was a little disappointed not sure if I would ever stay there again !!
Business response:
Marcus, thank you for your candid comments. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced, and we are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
Business response:
Thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, General Manager
Hotel was sufficient for one night stop of travel. It was pet friendly and clean. Room was small.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad you liked our well-kept property and had an overall pleasant time with us. That being said, we are sorry for not meeting some of your expectations. We hope to serve you much better in the future. Sincerely, General Manager
Okay hotel Its not a bad hotel, good for a quick stay. Rooms very clean.
Business response:
Erica, thank you for staying with us. We are glad to read you had an overall comfortable visit with us and that you liked your spotless room. It was a pleasure to have you as our guest, and we hope to serve you much better in the future. Sincerely, General Manager
Wedding I would definitely stay at this location again. When I booked the room online I was told that check in was not until 3pm but I had driven 7 hours arriving at the hotel around 11am & the wedding that I had as in town for was starting at 2pm. The front desk clerk asked what type of room I reserved- she had one available and allowed me to check in early. They didn't smile but they were friendly and informative about the hotel.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Chesapeake - Churchland Blvd.. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate your feedback and look forward to seeing you again soon. Sincerely, General Manager
Business response:
Denise, thank you for staying with us. We are pleased that with the exception of a few issues, you had a pleasant visit. We hope you will choose us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager
Business response:
Diana, we greatly appreciate your fantastic rating of Extended Stay America - Chesapeake - Churchland Blvd. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, General Manager
Business response:
Benjamin, we appreciate you providing a review of our hotel. Everything we do is aimed at providing you with an excellent hotel experience, but we are sorry to have let you down. We hope you will consider visiting us again as we would love to provide you with a favorable experience. Sincerely, General Manager
Not impressed I was initially checked into a 3rd floor room that smelled like a gas station bathroom. I then asked to be moved to another room, which smelled better and seemed cleaner. I extended my stay by one day and reminded the front desk that I had a dog so I needed to pay another days worth of pet fees. I was then forced to move to another room because the room they moved me into was not a "pet room". Overall the facility didn't seem clean and staying in 3 rooms during my 4-day stay was very inconvenient. The staff all... read more
Business response:
Thank you for choosing us. We’re glad overall you had a pleasant stay, but we’re sorry for the inconvenience you had due to shifting of the rooms. I’ll be sure to share your feedback with the respective teams in an effort to improve our service and facilities. We hope you will consider staying with us again, so that we can make it up to you. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 4.3 star rating with 781 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.