This profile has been claimed by the business owner or representative.
Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
With a pet you don't get proper service We got there to find that we had to pay xtra $25 a day for the dog. No regular size refrigerator in room no supply for kitchen needed to ask for them. There is a charge if you want maid service!! Bed not comfortable thought it said pool but that could of been my mistake just not what I expected for the money
Business response:
On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. Please be informed, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens ... read more
4 men were standing in front of the hotel smoking. I had to walk thru them to get inside. A lady was sitting on the tailgate of her truck drinking a soda , playing music loud. I did not feel safe
Business response:
On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Eboni, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - Chesapeake - Churchland Blvd and look forward to hosting you again soon. Sincerely, General Manager
Nice hotel. Quiet area. Clean and nice rooms. Staff very professional. Nothing but the upmost respect during my stay. Would definitely stay here again and refer others.
Business response:
Leonard, thank you for posting such kind comments about our hotel. We are pleased to see that you loved your stay with us, and liked our location and service. We look forward to sharing your comments with our team. Thanks for choosing Extended Stay America - Chesapeake - Churchland Blvd. We hope to welcome you again soon! Sincerely, General Manager
My experience with this hotel was just average. The location was questionable as I had to make sure that I was parked in a well lighted area, as instructed by their front desk night employee, of their small and limited parking lot. The free wi-fi was important to me since I had to do some work remotely, but it went down for hours causing me delays in my work. I reported it to front desk but it wasn't much they could do since the issue was with their ISP as they told me.
Business response:
Shelton, thanks for evaluating you stay. We are glad you had an overall pleasant visit and liked some aspects of our hotel. That being said, our guests count on continuous access to our complimentary Wi-Fi, so we apologize for the short interruption of service during your trip. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Business response:
Don, thank you for choosing to stay with us. We are glad your overall stay was comfortable one. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for rating your visit at Extended Stay America - Chesapeake - Churchland Blvd. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Chesapeake - Churchland Blvd. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the 5-star rating, and we hope to see your again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 4.3 star rating with 781 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.