Extended Stay America - Chesapeake - Churchland Blvd.

Business response:

Tyson, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Derrick, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Stara, thank you for staying at Extended Stay America. We are delighted to read you liked our front desk service and your well-appointed room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay Canada. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for sharing your kind review of Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to be your hotel of choice every time you visit this area. Sincerely, General Manager 

Business response:

Stewart, thank you for taking the time to write a review about your wonderful stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the highway, giving easy access to restaurants, shopping, and entertainment nearby. Thanks again, and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, General Manager 

Business response:

Marcus, thank you for your candid comments. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced, and we are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager 

Business response:

Thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, General Manager