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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for Extended Stay Hotel 1st room had a broken bed frame: Changed rooms. 2nd room: Pillows: Too soft, no support. Bed: Not very good, uncomfortable. Slow draining tub: Maintenance person off for the day, I cleared drain. Had to signout dishes, cutlery, pots, and pans. Housekeeping incurs a $10.00 surcharge. Refrigerator: Missing three of the four storage compartment rails. Breakfast (?): Would be better if they hadn't had it and lowerde the price of the room. Air conditioner: Ran constantl, did not cycle on and off. Staf... read more
Business response:
Thank you for staying with us and for reviewing your experience. Although you liked our associates, please accept our apologies for the inconvenience you encountered. Rest assured we take feedback such as yours to heart and will use it to fine tune our procedures to better serve you. We hope you will give us a chance to make a better impression on a future visit. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We hope to see you soon at Extended Stay America - Chesapeake - Churchland Blvd. Sincerely, General Manager
Staff Service was great, room was great.
Business response:
Thank you for taking the time to share your experience. I am glad to see you were pleased with the service from our staff and that your room accommodations were to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Upon check in Veronica was the best front desk person that has waited on me in song time. Rooms were fine,nothing fancy but very clean, if business takes me back will stay again.
Business response:
Thank you for sharing your comments regarding your stay. It is great to see you received a seamless check in at our hotel and that you would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Pleasant stay Front desk was helpful and friendly. Bed was comfortable and room was just what you need for a good night stay. Just remember to ask for your ice bucket and kitchen utensils so you can be set up for your stay. We feel the negative reviews aren't warranted, you're not paying to stay at the Ritz hotel.
Business response:
It's so rewarding to hear that you had a great stay with us. We are also glad to hear that the staff was friendly and helpful. We strive to provide a home away from home experience for all of our guests and it's good to know that we achieved our goal. Thank you again for your comments and we hope you will visit us again in the future.
A few minor problems but it was taken care of quickly.
Business response:
Thank you for your feedback about your stay at our hotel. I'm glad we were able to take care of the few minor problems promptly. Its our goal to assure 100% customer satisfaction in a timely manner. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 4.3 star rating with 811 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.