This profile has been claimed by the business owner or representative.
Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Blood Stains & Roaches Blood Stains & Roaches. Do not stay here
They need to do some real work here . Fix the rooms with broken doors and leaky air conditioning units. And the odor , nasty inside the hallways . Not staying here again , and definitely wouldn’t recommend it . On the other hand , the staff were very supportive and helpful the one night we stayed there .
Disgusting room with bugs!! The room was smelly, the carpet turned my feet black! Extremely dirty and sticky carpetI! woke up with several large bug bites, literally started scratching through the night. Also, the refrigerator wasn’t cold.
Business response:
Dear Zena, Thank you for sharing your feedback. We are sorry to hear that your experience fell short of expectations. The condition of your room and the discomfort you described are deeply concerning, and we sincerely apologize for the inconvenience. Cleanliness and guest comfort are of the utmost importance to us, and we regret any inconvenience you experienced during your stay. Your comments will be reviewed and addressed with our housekeeping and maintenance team to ensure and enhance the overall guest experience. We hope... read more
Never-ever again. Will report health department. There were roaches in the room. The microwave had mold and rust. There was mold in the room. The walls were cracking. The bathroom was nasty. Management refused to make any accommodations or give any recourse for the conditions of the room.
Business response:
Dear Michael, We sincerely apologize for the experience you described. The conditions you encountered are unacceptable, and we deeply regret that your stay did not meet expectations. Cleanliness and guest comfort are top priorities, and your concerns will be immediately addressed with our team to ensure improvements. We are also reviewing our response procedures to ensure that all guest concerns are handled with care and professionalism. Your feedback is invaluable in helping us enhance our services, and we truly appreciate ... read more
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 3.2 star rating with 1,431 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.