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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful front desk and housekeeping staff that go beyond service
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. We will also be sure to share your kind compliments with them. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Front desk staff and housekeeping staff were always accommodating and kind with a friendly smile.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled you enjoyed your stay at our hotel. We are also glad to read your comments about the excellent service you received from our staff and how they exceeded your expectations. We will also be sure to share your kind compliments with them. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
The staff tries to go beyond their duties to satisfy and help.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Room smelled of smoke
Business response:
Thank you for being our guest. We are sorry for the smoke odor you encountered in your room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Ms Sally and the HK Department always went out of their wat to help me on a daily basis. Thank you because you all are fantastic
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with our housekeeping team especially Sally. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Freezing cold So I can learn that I stayed in was too small for a family of three plus on top of that the room was cold with the heat on because the door was improperly closed a cold air speaking in the room and my daughter is sick now
Business response:
Milton, thank you for your review. We apologize for the issues you encountered with the door and for the inconvenience it caused. Your feedback will be shared with our maintenance team for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,401 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.