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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok stay The bed was really uncomfortable way too firm for my liking and I had to go to the front desk for everything like new towels and toilet paper
Business response:
Antionette, thank you for choosing Extended Stay America. We appreciate your positive rating and are glad to know you had an overall pleasant stay with us. However, we are sorry that you found the beds uncomfortable. We wish we had the opportunity to resolve this while you were. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
I always look for Ms Sally. SHE IS THE SWEETEST LADY. i come at least twice a month for 3/4 nights and she makes sure I'm well taken care of . I do feel j should get better rates being as though I stay so often
Business response:
Welcome back to Extended Stay America! You are part of our family now, and we are pleased to know that Sally always makes you feel at home. We will be sure to share your compliments with her. We value your feedback and look forward to your return visit. Sincerely, Hotel Management
Business response:
Ruby, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Teontae, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Fernando, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The hardwood floors were filthy. The drawers on the dresser were brokenness the desk drawer was broken. No ice machine due to COVID. 1 ice tray in refrigerator.
Business response:
Rocco, thank you for your review. We apologize for the cleanliness and maintenance issues you encountered in your room and regret the inconvenience it caused. Your feedback has been discussed with the appropriate team members to improve the future guests’ experiences. It is never our intention to disappoint you in any way, and we look forward to welcoming you back soon to redeem ourselves in the future. Sincerely, Hotel Management
It is an extended stay and people have to bw realistic so yes it's a presentable clean but if im on an extended stay im going to also bring cleaning supplies. The STAFF..Front desk Ms. SALLY and the New employees.D(her name was hard to pronounce) WERE AWESOME and took good care of me!.tgatnks and I'll be back, i always do
Business response:
Thank you for returning to the Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are glad you continue to enjoy the service provided by our courteous associates. We will be sure to share your compliments with Sally for taking good care of you. It is always a pleasure to have you here, and we look forward to your next stay. Sincerely, Hotel Management
アメリカの格安アパートなイメージ コロナの影響で朝食が付いていなかったが、ホテルの紹介欄に朝食や飲み物の影響について記載がなかったし、ビュッフェでは無くテイクアウトタイプだったので影響がないと思い 、このホテルにしたのにがっかり...わかっていたら他のホテルにしてたのに!! ホテルのサービスは一切無し。C/Iでただカギを渡されるだけで聞かないと一切無し説明無し。 周辺はホテル街なので広くのんびりして駐車場も広く停めやすい。イメージはアメリの安いアパートって感じです。夜中でも多分長期滞在してる住民の声がうるさくて...何度も目を覚ましました。ただ女1人でも鍵さえ閉めてれば大丈夫ですが、日本に住んでる方にはちょっとオススメ出来ないですね...６泊しましたが、ただ寝に帰る&格安旅行慣れしてる人向けですね。 アメニティーはタオルのみ! 石鹸さえなく...到着日に買いに行きました。キッチンがあるの冷蔵庫も大きくて、電子レンジは役立ちました。 まあ絶対リピートはしないですけどね...。
Business response:
Diane, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,535 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.