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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shaylla, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
This wasn't really bad but at check-in the gentleman at the front desk went ahead & paid for the room with the debit card that I had reserved the room with. He didn't know nor did he ask if I wanted to pay with that card or not...I could've wanted to reserve with one card & pay with a different card.
Business response:
Debra, thank you for your review. We are glad you had an overall nice stay. However, we regret the issue you had with one of our front desk associates. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you consider Extended Stay America the next time your travels bring you to our area. Sincerely, Hotel Management
Business response:
Thank you for taking the time to rate your experience at Extended Stay America and for giving us a terrific score. We truly appreciate your business, and we are delighted your visit here was spectacular. We hope to serve you again soon! Sincerely, Hotel Management
Business response:
Bradley, thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Taquanda, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was very nice. The bed was very comfortable.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable bed. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Jayson, thank you for the gracious rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Terrance, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The rooms were good but the clientele of the property were not. Many of the clientele were hanging out in the parking lot smoking and drinking, looking in people’s cars and making noise. I had to stay awake most of the night to make sure my car and belongings were safe. Some security is called for to enforce the loitering problem. I felt unsafe there and will never stay at your hotel again
Business response:
Thank you for your review. We apologize for the disappointing experience you outlined and for the odor you encountered during your stay. We will share your comments with the appropriate teams to ensure a better experience going forward. On a positive note, we are happy you liked your room. We hope you will consider visiting us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.