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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay for a quick stay There were bugs in the bathroom. Probably from a leak or something ,as the flooring around the tub was coming up a bit. There was an unpleasant smell but it may have been due to certain foods being cooked in the room. I was going to cancel my second night but ended up staying since there were no other choices that were reasonable at the time. Did appreciate the free WiFi and location. The staff was friendly and apologized for the bugs.
Business response:
Thank you for staying with us. We are glad you had an overall pleasant time here and that you liked our courteous service. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great stay Enjoyed my stay the ladies at the front desk were really nice and made me laugh Sallie and the other ladie with dreads. Will be going back soon.
Business response:
Alisha, thank you very much for the review of your experience. We are thrilled to know you liked our offerings and that our excellent service made your time a memorable one. On behalf everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Comfortable, clean hotel near interstate 64 The room was clean and comfortable. However, this was the first hotel I've stayed at in years that did not have a hairdryer in the bathroom either attached to the wall or in a drawer.
Business response:
Thanks for being our guest. We are glad to read you ha an overall pleasant visit and liked our location. Having said that, we are sorry for any inconvenience you had while here. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Decent price
Business response:
Elias, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thanks again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Very pleasant woman at check in. Accomdations were okay.
Business response:
Thank you for taking the time to post your review. We are happy to know you were pleased with the service provided by our Front Desk associate and had an overall comfortable stay. We hope to see you again so we can serve you even better. Sincerely, Hotel Management
Business response:
Terrell, thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
No breakfast the staff was very helpful during the blizzard. My only complaint is the advertised breakfast, it needs to be completely removed from the add. Stayed for 5 days and only coffee and hot chocolate packs.
Business response:
Eddy, thank you for staying at our hotel. We are glad to read you had an overall pleasant stay with us and liked the service offered by our staff. However, we are sorry you were unhappy with our breakfast offerings and regret the inconvenience caused. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Managemen... read more
Nice hotel. Very nice. Very nice hotel. Should give better stuff for breakfast,not just grenolar bars,maybe some fruits.
Business response:
Vurtid, thank you for staying at Extended Stay America and for the feedback. We are glad to read you had an enjoyable stay with us and that you liked our property. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management
Business response:
Maria, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,482 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.