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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too hard to exit I like this hotel because the location close to restaurants and shopping plus the room has a full-size refrigerator stove and microwave which is very convenient. I’ve stayed here before and enjoyed my stay however this time I received an extremely hard mattress and a room adjacent to interstate 64 offramp. Fortunately I’m a sound sleeper but if you stay at this hotel do not stay in a room in the back.
Business response:
Wesley, thank you for your kind review. We are pleased to know you liked having a kitchenette in your room and that you were impressed with our convenient location close to many restaurants and other spots of interest. However, we are sorry for the issues you had with the comfort of your bedding. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Comfortable stay
Business response:
We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a comfortable stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Not worth it to for us save the $15 The smoke-free room smelt like smoke. The sheet was stained with a yellow spot near the pillow area. There were people loitering everywhere. The hotel front desk was ineffectual, turning us away after telling us there was no room under my girlfriend’s name and not bothering to check my name from my drivers license that I had given her. We had to suggest that she check other information to locate the room. We were trying to keep the hotel cost down but in the end I think it would have been ... read more
Business response:
Thanks for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area... read more
Business response:
Catherine, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Crossways Extended Stay I was in town for a family emergency and extended stay provided a good room for a food price. I was impressed with the quality.
Business response:
Thank you for choosing Extended Stay America. It's so nice to know you liked our well-maintained room and that you found us to be a good value. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I give the staff a 10 especially Both front desk women. Very professional. I will recommend this place.
Business response:
Thanks for staying with us and recognizing our Front Desk team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. Thanks so much for recommending Extended Stay America to future guests, and we look forward to your return visit! Sincerely, Hotel Management
Okay for a quick stay There were bugs in the bathroom. Probably from a leak or something ,as the flooring around the tub was coming up a bit. There was an unpleasant smell but it may have been due to certain foods being cooked in the room. I was going to cancel my second night but ended up staying since there were no other choices that were reasonable at the time. Did appreciate the free WiFi and location. The staff was friendly and apologized for the bugs.
Business response:
Thank you for staying with us. We are glad you had an overall pleasant time here and that you liked our courteous service. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,434 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.