This profile has been claimed by the business owner or representative.
Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unexpected Great service and wonderful stay
Business response:
Shawn, thank you for making the Extended Stay America your home away from home. I appreciate you acknowledging our great service.I will share your comment with the whole team to let them know their hard work has not gone unnoticed. We look forward to welcoming you back in the future. Sincerely, General Manager
not used to not having a coffee maker or hair dryer in room. we could have asked for them and got them but not used to that. also, bed was not very comfortable
Business response:
Anthony, thank you for taking the time to write a review about your stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will give us another chance to prove ourselves to you in the near future. Sincerely, General Manager
Dumpy but do-able Down Side: Trash was overflowing out of every trash can, very dimly lit parking areas and scary stairwells. The "king" bed, is anything but. maybe a short queen bed-mattress comfortable-sheets wrinkly but clean. Toilet was shaky and detaching from floor. Be prepared to ask for and be handed the coffee pot/dishes/ at front desk. Breakfast? Not really. Instant oatmeal/ mini muffins/ coffee/hot water. Upside: The highlight was the front desk help-both day/night shifts were friendly, at least they have good att... read more
Business response:
Thank you for your feedback. We are pleased you liked our courteous associates and that your overall stay was good, but I am sorry for the inconvenience you experienced during your stay. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Business response:
William, we are delighted you chose to stay at Extended Stay America - Chesapeake - Crossways Blvd. Thank you for the four-star rating which lets us know you enjoyed your overall experience with us. We appreciate your business and hope to see you again on your future trip to the area. Sincerely, General Manager
Weekend wedding It wasn't what I expected. I should have reviewed it more closely before renting. It is good for traveling workers, I wanted and needed a little more fluff.
Business response:
Norman, thank you for choosing to stay at our hotel while attending the wedding. We are glad your overall experience was satisfactory. However, we are sorry we failed to meet some of your expectations. We hope you will give us another chance so we can serve you much better in the future. Sincerely, General Manager
Great place to stay overnight on the way to OBX Easy on and off the highway - will stay there again
Business response:
Thank you for staying with us. It’s our pleasure knowing you loved our location which made your stay enjoyable and being so close to many points of interest. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Joseph, our thanks for the feedback of your visit at Extended Stay America - Chesapeake - Crossways Blvd. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
No complaints... Very good stay. No complaints. Staff was excellent and very helpful.
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Chesapeake - Crossways Blvd. works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
Check in was really fast. The lady behind the desk was very friendly and helped me with some suggestions on where to eat.
Business response:
Greg, thanks for being our guest at Extended Stay America - Chesapeake - Crossways Blvd. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. hanks for allowing us to be of service, and we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,330 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.