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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served it's purpose Justg needed to get some rest, had a good night's sleep.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure knowing you had a great night’s sleep in our comfy bed and enjoyed being with us. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
No elevator stairs dark n dirty This hotel has no elevator. Our room was on third floor had to lug our belongings up 3 flights of stairs. Stairs are outside hotel. Was informed we we not entitled to housekeeping because we were only staying 4 nites it would be an extra 10 dollars a day. In order to get fresh towels had to bring dirty ones to office. I thought this was crazy. Stairs were dirty n dark. Garbage pails on floors of hotel were overflowing. Like the saying goes you get what you pay for. On a good note it is close t... read more
Business response:
Nancy, thank you for staying with us and sharing that our proximity to the restaurants from our location was convenient for your needs. We sincerely apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this to you at a minimal fee. We will share your concerns with our housekeeping staff as well. I encourage you to try us again in the future for enjoying a much better stay. Si... read more
Nice and comfortable It was a nice place to stay ..
Business response:
Thank you for selecting Extended Stay America for your visit. We are delighted to we exceeded all your expectations and had a wonderful time being with us. We hope to see you again soon. Sincerely, General Manager
CLEAN!!! Very comfortable, relaxing and convenient to the shopping centers located in the area. Our stay was great!
Business response:
We are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you had a comfortable visit and our location made your stay enjoyable. We hope to welcome you back soon. Sincerely, General Manager
Great Stay With the exception of the EXTREMELY HARD mattress our stay was GREAT
Business response:
Sharon, thank you for choosing the Extended Stay America for your accommodation, and we are thrilled you had an overall great stay here. We loved having you as our guest and see you again in the near future. Sincerely, General Manager
Unexpected Great service and wonderful stay
Business response:
Shawn, thank you for making the Extended Stay America your home away from home. I appreciate you acknowledging our great service.I will share your comment with the whole team to let them know their hard work has not gone unnoticed. We look forward to welcoming you back in the future. Sincerely, General Manager
not used to not having a coffee maker or hair dryer in room. we could have asked for them and got them but not used to that. also, bed was not very comfortable
Business response:
Anthony, thank you for taking the time to write a review about your stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will give us another chance to prove ourselves to you in the near future. Sincerely, General Manager
Dumpy but do-able Down Side: Trash was overflowing out of every trash can, very dimly lit parking areas and scary stairwells. The "king" bed, is anything but. maybe a short queen bed-mattress comfortable-sheets wrinkly but clean. Toilet was shaky and detaching from floor. Be prepared to ask for and be handed the coffee pot/dishes/ at front desk. Breakfast? Not really. Instant oatmeal/ mini muffins/ coffee/hot water. Upside: The highlight was the front desk help-both day/night shifts were friendly, at least they have good att... read more
Business response:
Thank you for your feedback. We are pleased you liked our courteous associates and that your overall stay was good, but I am sorry for the inconvenience you experienced during your stay. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Business response:
William, we are delighted you chose to stay at Extended Stay America - Chesapeake - Crossways Blvd. Thank you for the four-star rating which lets us know you enjoyed your overall experience with us. We appreciate your business and hope to see you again on your future trip to the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,404 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.