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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Latesha, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I overall always enjoy my stay at extended stay. The rooms are normally really clean and have everything I need. This trip it wasn't as great as I've come to expect. The microwave didn't have the plate in it. The refrigerator didn't seem to keep things as cold as expected. The sheets had a some stains on them. I've always given extended stay a 5 star rating but my visit this time wasn't 5 star worthy.
Business response:
Thank you for being loyal to Extended Stay America. We are glad to know you were happy with your suite and that you enjoyed your time with us. However, we are sorry we missed meeting some of your expectations. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Latesha, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
THE SMELL The room had a very unpleasant smell. Not necessarily a dirty smell, just a strong odor. My husband and I put our bag & clothes back in the car for the night in fear that we would smell like that room the next day. We were only staying one night, so we went ahead and stayed. However, I would not book another room here.. at least not without bringing a can of Febreeze.
Business response:
Sarah, thank you for choosing to stay with us. We apologize for the odor you experienced in your room. Please be assured that we have discussed your feedback with our housekeeping team, and we're working with them to remove the smell from the room. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Nice hotel. Would stay again. Like the amentities.
Business response:
Tanya, thank you for the glowing review of Extended Stay America. We're thrilled to know you loved the amenities we offer and that you had a great time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It was a good place to stay. I wanted a comfortable undisturbed place while I attended a seminar and that’s what I got. It was conveniently located near shopping centers and restaurants and it even had a laundromat on-site. Also, the staff was friendly and helpful. My only problem was a loud semi truck that the driver left running all-night in the parking lot. Other than that, it was quiet. Also the login to the wi-fi needs to be more readable(the font was so tiny and I couldn’t zoom in to read it), I clicked on the extended... read more
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you enjoyed various aspects of our hotel and had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Everything about my stay went well. I just wish there was a fan in the bathroom but its a great place for an extended stay.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Within walking distance to restaurants and shopping.
Business response:
Nancy, it was our pleasure accommodating you at Extended Stay America and are glad to know you loved our ideal location. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,482 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.