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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average hotel Although room was clean. Bathroom door was damaged and stains in the chairs.
Business response:
David, thank you for sharing your candid evaluation. It’s nice to know you were overall pleased with your stay, but we are sorry for the issues you encountered in your room. We are already taking steps to ensure oversights such as this do not happen again. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Great stay. Clean room
Business response:
John, thank you for staying at Extended Stay America. We are delighted to read you liked your well-appointed room and had a comfortable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Ms Meka I loved the stay will be back
Business response:
Timeka, thanks for choosing Extended Stay America and posting the review. We are thrilled to read you had a wonderful stay with us and will return back for another one. It was a pleasure serving you and we look forward to your next visit. Sincerely, Hotel Management
Had a wonderful day I had a wonderful time l met a couple of the employees and they were very kind to me Courtney the manager is a sweetheart the room was clean melt nice I would definitely visit again
Business response:
Thank you for writing such a lovely review about your experience at Extended Stay America. We are delighted to read you thoroughly enjoyed your time with us and that our staff met and exceeded your expectations. Please be assured, I will share your compliments with my team, especially with Courtney. Your feedback is much appreciated, and we look forward to your return visit soon. Sincerely, General Manager
I believe during check in they made a mistake about an additional deposit Check out they were so nice
Business response:
Thank you for being our guest. It’s nice to know you had an overall pleasant experience and that you liked our courteous associates. However, we regret if any inconvenience was caused. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Business response:
Molly, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Much better than the reviews let on! The service was really great! The front desk offered their help immediately and was very attentive when needed. Lots of good restaurants near by. I'd only suggest eating breakfast somewhere other than the hotel, not great options, unless you love instant oatmeal. The room was comfy and clean. I had a wonderful stay there!
Business response:
Thank you for choosing to stay at Extended Stay America. It’s a pleasure knowing you loved your comfortable room and the excellent service we provided, especially by the front desk associates. I will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to welcome you back soon. Sincerely, General Manager
very good my stay was very pleasant with very friendly people
Business response:
Wow - Jorge, thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
The pillows were uncomfy & there was something on the walls (looked like blood). The air conditioner smelled like it was burning at night... Not far from the beach . Heard a lot of noise from the outside since we were so close to the steps . I wasn't bad for the price I payed I guess
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. I truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, General Man... read more
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,404 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.