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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Good stay- beds very uncomfortable. Laundry room not well kept. Overall just ok but the price is right !
Business response:
Ingrid - Thank you for your review. We are sorry to hear about your bed and the laundry room; however, we are glad that you had a pleasant stay and found us to be a great value. We will review your feedback with our housekeeping staff to ensure all areas of our hotel are cleaned properly. We will also inspect all of our mattresses to make sure that they meet our high standards. Thank you again for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
virginia beach Nice place, very helpful and friendly service
Nice Location, It was close to everything I needed but a little far from the beach if that's what you're interested in. The room needs to have a coffee pot is my main complaint. Of course you don't get daily cleaning but I guess that's expected. I didn't care for being on the 3rd floor and they wouldn't or couldn't change that, I did ask. All in all it was a nice stay.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we did not explain our dishware policies upon check-in. While we no longer keep dishes in guest rooms, these items, such as coffeemakers, are available upon request for no additional charge. Still, I’m glad you had a good stay overall and enjoyed our convenient location. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Renovations! The hotel has been renovated since my last stay, and it really made a big difference. There is still the issue of not having an elevator. I called the day of check in and asked to have a bottom floor room for accessibility issues, and was accommodated. Great experience.
Business response:
I appreciate you taking the time to write such a wonderful review of our hotel. I am so glad to hear that you enjoyed our newly renovated rooms! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good Room had small kitchen that allowed me to eat in. Recently renovated.
Business response:
I want to thank you for taking the time to post a review of your stay. I am so glad you enjoyed our fully equipped kitchens and recently renovated hotel! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great hotel Very clean and courtious staff great accomadations with stove fridge microwave close to many places 15 miles to the beach
Business response:
The staff and I read your review, and would like to thank you for writing such wonderful things about your experience. It's great to hear that we were able to meet your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Stoves are convenient Employees contradict each other and gave false checkout info
Business response:
Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that you experienced any confusion regarding our policies and services during your stay. To prevent this from happening again, my team is going to review your comments and be made aware of what is expected. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Not bad, but they could be better. Rooms were as pictured. We had an issue with the toilet tank leaking. When I went down to tell the front desk, the girl wasn't going to call maintenance or give us another room until I insisted she call maintenance. The maintenance guy was the nicest guy there. He made them give us another room instantly while he went to work. Overall, not a bad place, but they should keep the breakfast bar stocked and accommodate their guests more.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our maintenance engineer; however, we apologize that our responsiveness to your needs was not done in a timely manner. To uphold our company’s high standards, I will be using your comments as a training tool with our front desk staff to ensure that your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay H... read more
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,569 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.