Extended Stay America - Chesapeake - Crossways Blvd.

Terry 

on Expedia

9 months ago

The property looks ran down in the lobby. 

Ronald 

on Expedia

9 months ago

There is no sound proofing whatsoever! All we heard were cars/trucks on the highway all night. They leave that little detail off the booking website. We didn’t get any sleep at all. When we tried to leave at 0130 am, No one was in the lobby to accept our keys and check us out. There wasn’t a key box return so that we can go home. Needless to say, we were stuck here and couldn’t go back home. I will NEVER book here again!!! 

Michael 

on Expedia

9 months ago

The room was outdated. The furniture was all poorly made bed, poor Internet service, and the overall cleanness of the room was poor. 

Mari 

on Expedia

9 months ago

Felt very unsafe. All but the man on Sunday morning check out was rude. Would NEVER stay there again. Nothin in the room, microwave glass tray was missing. No hair dryer no shampoo or conditioner, had to return dirt towels to receive clean towels. Was very glad to leave the premises. 

Ramona 

on Expedia

9 months ago

Whole room was really dirty washcloth was use by other customers left stuff in refrigerator and the refrigerator was really really dirty somebody use soap in the bathroom I would never go back again or refer anyone 

Karen E 

on Expedia

9 months ago

check was fine and was helpful , no elevators though which is crazy for a hotel with so many levels , trash piled up under stairs . no utensils or pans for an extended stay hotel but yet the sign in room says there is . no microwave 

Clarinda 

on Expedia

9 months ago

The lobby smells bad. The facility, inside and outside, smells. Our key card didn’t work the first time so I had to walk back to the Lobby. The room has cockroach, I even killed one. Toilet flush is not working, luckily my husband knew a little bit of plumbing, he opened the tank lid and press the flapper then the tank is filling up with water. Sink faucet water pressure is weak. Lights are dusty. I was afraid to put any of our stuff on the floor. So I set the luggage on the table. Appliances are old and moldy. My husband wa... read more

Austin 

on Expedia

9 months ago

Blah. The bed was very uncomfortable and the room was kind of run down. The dog on the other side of the wall barked all night and I believe it may have belonged to one of the hotel staff that I saw enter the room to tend to the dog. Asked front desk for a fork and knife and he said they don't really have silverware or plastic utensils. The woman at the front desk was nice, but that might also be because she was asking us to leave them good reviews. I wouldn't return. 

Rich 

on Expedia

10 months ago

Place was a dump. Rooms smelled like marijuana, A/C didn’t work in the first room and the key reader didn’t work, so the manager had to open the door to our room every time we left. The manager (Chris) was a good guy, very polite and timely, and the problems that existed were not his fault. This place is a good example of “you get what you pay for “