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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
like stay It was good. Slept very well.
Business response:
Thank you so much for posting a review of our property. We are delighted to know you had such a wonderful experience with us during your visit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was clean. It was clearly a revamped hotel. the bed wasn't very comfortable.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our beds were not to your satisfaction. Still, I am glad to read that you enjoyed our clean rooms. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Perfect for the money. Front desk was very pleasant and the room was quite nice.
Business response:
Thank you for posting such a wonderful review. I am glad to read that you were pleased with our friendly staff and comfortable rooms. I'm thrilled you found our hotel to be a great value. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Floor had pistachio shells on it? The shower did not warm up and the ac did not work below 68 degrees…
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry that your experience did not provide the level of comfort you expected. Concerns regarding the condition of the accommodations and inconsistent temperature control are certainly not reflective of the standard we aim to uphold. Your comments have been shared with the appropriate team for attention. We appreciate you bringing these matters to our notice, as they help guide ongoing improvements. We value your stay with us and hope to have the o... read more
The only thing this property had was availability and proximity to the interstate
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We’re glad the location was convenient for your travel needs and that we were able to accommodate you when availability was limited in the area. We understand that each guest has unique expectations when it comes to their stay, and we regret that other aspects did not fully meet what you were hoping for. Your feedback is valuable and will be taken into consideration as we continue working to enhance the overall guest experience. We appreciate your visit and ho... read more
The towels were dirty!!! The rooms were outdated and had a smell, the stove was rusty, there were no dishes in the room. The hot water was not hot, warm. I slept in the chair, the room didnt seem fresh. The rpoperty was filthy, trash under stairs, stairs needed power washing. It looked like a place where drug addicts go to get hi!!!! It was to late for mexto find another property!
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations and that the overall condition of the accommodations left you feeling uncomfortable. The concerns you described regarding cleanliness and upkeep are taken very seriously, as they do not reflect the standards we strive to maintain. We understand how frustrating it must have been, especially with limited options at that time. Please know your comments have been shared with our team for improvement. We appreciate ... read more
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,569 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.