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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Russell, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
The room that we booked was not available. They ran out of muffins during breakfast and there was no staff available to help us with replenishing the breakfast. If you just want to come and sleep and don't care about the ambient, then it's an okay place to stay.
Business response:
Thank you for evaluating your experience at our hotel. We apologize as we couldn’t provide you with the room of your choice and a perfect breakfast experience. Your feedback shares the areas we need to improve with, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Excellent helpful staff. Worth every minute. Great price. Quiet.
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Reasonable prices You get what you pay for. Bare minimum amenities. Breakfast was sorely lacking. But it was the cheapest place I could find.
Business response:
Thank you for staying with us. Although you liked our affordable rates, we are sorry for not meeting your expectations with our facilities. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
The mattress was very uncomfortable
Business response:
Thank you for your review of Extended Stay America. We are glad you had a pleasant time here. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business traveler It was a decent room for a good price in a comfortable and safe area.
Business response:
Scott, thanks for being our guest at Extended Stay America and for the feedback. It is a pleasure knowing you were impressed with our location and that you had a comfortable stay along with the value we offer. We look forward to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Business response:
Jessika, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Edward, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 4.3 star rating with 819 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.