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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cable is terrible no channels ,...................
Property was clean and updated. Everything looked good. Room was large and comfortable and, most importantly, quiet.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you enjoyed the spaciousness of your room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
What I like we was by the highway. What didn't like was your room did not get clen everday
Business response:
Thank you for being our guest. We are pleased to know you liked our ideal location with easy access to the freeways, but we are sorry you were unhappy with our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you again, and we hope to welcome you back in the future. Sincerely, Hotel Management
The staff was friendly and accommodating. Room was dated, but clean. Bed was clean and comfortable. We had a good stay.
Business response:
Crutch, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Item was broken in room and the faucet handle made a loud noise.
Business response:
Thank you for the excellent rating. We are glad you had a wonderful time at Extended Stay America. Your concerns regarding the maintenance issues in your room have been shared with the appropriate team to fix it immediately. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
As a world well traveled mortal, I was positively impressed with the quality of service, promptness, and the high standard level of accommodation provided. Will definitely go back.
Business response:
Thank you for staying with us and for your wonderful feedback. We are thrilled that you loved our accommodations as well as our warm hospitality. It is encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Thank you once more for choosing Extended Stay America. We hope to have you stay with us again! Sincerely, Hotel Management
Very clean. So many restaurants close by. And the staff was just amazing. Loved the women at the front desk. Although there was one when we checked in and a another when we checked out, both were so friendly. 5/5 Stars.
Business response:
Nicky, thank you for sharing your experience at Extended Stay America. As a valued customer, we appreciate your feedback and are delighted to know that you had a great stay. We take great pride in the not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,421 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.