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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was great, Lisa from front desk is very friendly, nice and smooth check in. Very, welcoming; upon arrival at room noticed room was missing towels. Called, front desk and had them ready and apologized for inconvenience. Very, professional and quick to resolve towel issue. Great experience! And comfy atmosphere.
Business response:
Jenny, thank you for reviewing the Extended Stay America. We are glad you had an enjoyable stay and that our staff was attentive to your needs. Your compliments will surely be shared with Lisa, and we look forward to your next visit. Sincerely, Hotel Management
Good but not great First time staying at an extended stay and was surprised. Room was great size and really liked the dining/office table feature and semi-full kitchen. Shower was short which is always a complaint for a tall guy like me. The bed was OK at best...I woke up a couple times through the night. I am a light sleeper though so take that with a grain of salt. WIFI is ok for checking email and surfing the web. If you're wanting to stream any videos, let it buffer first or pay for the higher speed internet.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The property was perfect for a last minute getaway. I didn’t like there breakfast it was very low standard. The property reminded me of a upscale motel. The room was very spacious and clean.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept, spacious suite and had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice and quiet. Clean. Affordable. Great experience
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
The rooms are always neat and clean also the staff are nice and friendly
Business response:
Thank you for being our guest at Extended Stay America. We are glad you liked your room and the service provided by our staff. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Like the spaciousness. But bathroom was dirty. It appeared as if it hadn't been cleaned.
Business response:
Thank you for reviewing your stay. We are happy to know you liked the size of your room, but we are sorry for the cleanliness issues you had in your bathroom. We have addressed your concerns with the staff and have taken corrective actions so this does not happen again. We would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Jenny, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
I loved the location and ease of check-in and check-out!
Business response:
Thank you for the nice review of Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing us, and we look forward to welcoming again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.