Extended Stay America - Chicago - Burr Ridge

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sharese, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Dale, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Gina, thank you for being our guest. We are pleased to know you had a pleasant time and that you liked your room. However, we are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern will be shared with our housekeeping team so that they will be more diligent in their work. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Lance, thank you for choosing Extended Stay America while you were here for a hockey tournament. We're glad to know you loved your spacious room and that our location was convenient for your needs. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Kathleen, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Stephanie, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management 

Business response:

Kathleen, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management