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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very clean and comfortable
Business response:
Porshia, thank you for the perfect review. We are glad you loved our well-kept property and had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
No maid service for the 2 nights we were there, not even to empty the trash.
Business response:
Thank you for providing us with details about your stay at Extended Stay America.We sincerely apologize if information about our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service to you at a nominal fee.We appreciate your rating and hope you will choose to stay with us again. Sincerely, Hotel Management
I was looking for a convenient location and a room with a kitchenette, including a full sized refrigerator, and that is what I got. The room had a few inconveniences, like a broken towel rack and a few defects, like the bathroom door was splitting. It was otherwise functional and clean. The "continental breakfast" is possibly the worst I've had. It was coffee, instant oatmeal and granola bars. One morning, the coffee was full of grounds. I purchased my own breakfast items so I didn't have to rely on this, which is probably w... read more
Business response:
David, thank you for taking the time to review our hotel. We glad you liked our convenient location as well as your well-equipped room. Having said that, we are sorry for the issues you had with our breakfast offerings. Your feedback has been shared with our Food and Beverage team so that they can make the necessary changes. We hope you consider us again the next time your travels bring you to our area. Sincerely, Hotel Management
Very clean and decent priced. The manager sped up my time because Expedia made my check in experience horrible!
Business response:
Thank you for being our guest. Although you liked our well-kept property and were happy with our affordable rates, we are sorry for the issue you faced and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thanks for staying with us. We appreciate your feedback!
Nice Nice place to stay very clean staff friendly and professional
Business response:
Botreece, thank you for the nice feedback of Extended Stay America. We are delighted to know you were happy with our well-kept property and that you were so impressed with our courteous associates. It was a pleasure having you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you
Perfect stay Very nice stay
Business response:
Michelle, thank you for choosing Extended Stay America and for your nice review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Don’t like the decoration the price was far and tv stand was blow my mattress bed
Business response:
Thank you for being our guest. Your review indicates we missed meeting some of your expectations in your room. We are sorry if we disappointed you and hope to have another opportunity to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.