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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not there long enough to assess the property. There was no nothing in the room to use the kitchens as in utensils or dishware to reheat food
Business response:
Thank you for your review of your recent visit at Extended Stay America. We are glad you had an overall pleasant stay. Please know, kitchenware for your suite is kept and available at the front desk upon request. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I liked that is was right off the interstate. That it was close to restaurants. I liked that I had an ample supply of towels. A hair dryer was available upon request. I did not like that when I walked in the room was very muggy so I needed to hang my clothes right away. Later on that evening I noticed the carpet was damp from the humidity and my clothes felt a bit damp the next morning. I had to walk in my sandals around the room. The bathroom could have been a little more cleaner around the edges on the floor as well as the... read more
Business response:
Yvonne, thank you for sharing your experience online. We are glad you liked our location and the in-room amenities. However, we regret the cleanliness issue and your feedback will be shared with our team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The price and location were great. This hotel is about 20 minutes from Midway Airport. Staff was very accommodating. The location is in an industrial park area but the building is on the outer side of the businesses. There is wonderful high end shopping about five minutes from the hotel. The hotel faces the interstate, but traffic noise was not an issue. However, things like dishes, hair dryers, coffee pots and second roles of toilet tissue had to be requested from the front desk, and your room number noted. Apparently, gues... read more
Business response:
Wendy, thank you for your review of your recent visit. We are glad you had an overall pleasant stay, and our location was perfect for your needs. It is also nice to know you liked our friendly staff, comfortable beds, and our amenities were to your satisfaction. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Elevator was fast No breakfast room No ice machine
Business response:
Jay, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for not meeting some of your expectations. Kindly note, every room has a full-size refrigerator which includes ice trays for our guests' convenience, and that is why we do not have the ice machine on the floors. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We hope to have the opportunity to make your next stay... read more
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,419 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.