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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room is nice itself. But the cleanliness was not so great. There were stains on the kitchen counter and in the fridge. Disgusting. The bedsheets are super old and they did not keep me warm during my stay.
Business response:
Gina, thank you for being our guest. We are pleased to know you had a pleasant time and that you liked your room. However, we are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Good stay The bathroom needed more cleaning attention. Walls and back of door
Business response:
Thank you for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern will be shared with our housekeeping team so that they will be more diligent in their work. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Perfect for our family's need for a hockey tournament. Easy access, roomy, and the kitchenette was helpful to have.
Business response:
Lance, thank you for choosing Extended Stay America while you were here for a hockey tournament. We're glad to know you loved your spacious room and that our location was convenient for your needs. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Kathleen, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Quick and good quality Very good price
Business response:
Stephanie, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Business response:
Kathleen, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Jada, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great place to stay whether short or long term. Could use some remodeling but that does not affect your stay.
Business response:
Susan, thank you for choosing to stay with us at Extended Stay America. We're glad to know you had a pleasant time while you were here. We have taken a note of your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Greeted with a smile when I walk in. It was quieter than I thought it would be being an extended stay hotel.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.