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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a Positive Review I stayed a week Checking in after midnight got me a room that seemingly has not been cleaned. Dirt on floor, hair in shower, fingernail clipping all over. Yuck. The room had no hangers or anything whatsoever for the kitchen. Counter trim was peeling away. Still gave three stars for friendly, helpful, and efficient staff, location, price, and most important and hard to find item, a comfortable reclining chair, worth at least a star all by itself. This place seriously needs to be remodeled. Old and tired.
Business response:
Dear Jonathan, Thank you for sharing your experience with us. We sincerely apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address these concerns promptly to ensure improvements in our housekeeping standards. We appreciate your positive comments about our staff, location, and the comfort of the reclining chair. Please be assured that your comments will be shared with the team, and we will take them into consideration for future enhancements. We hope to have the op... read more
Staff was pretty nice and place was quiet and safe .
Business response:
Thank you for you stay
Unclean floors; loud neighbors
Business response:
Dear James, Thank you for reviewing your stay. Please accept our apologies for the noise disturbances you experienced from nearby guests. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make you as comfortable as possible. Also, we want to apologize for the housekeeping oversights. We have shared your remarks and will use them as an opportunity to impro... read more
Business response:
Thank you for you stay!
Business response:
Thank you for the feedback
Business response:
Thank you for you stay!
Great experience, will be back soon
Business response:
Thank you for you stay!
Good to stay for business
Business response:
Dear CHIA-LING, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Business response:
Thank you for you stay!
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.