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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stay to get away from the crowds
The staff was very nice. It was pretty clean, but try and drop off someone in front of the building that has a hard time walking. There was no designated area to pull in for checkin and we don’t have a handicap parking sticker but one of us had a hard time walking and there was no place to go and there were cars honking at us for sitting by the door trying to get out of the car. Breakfast was granola bars, oatmeal and muffins. Very disappointing.
Business response:
Dear Cindy, Thank you for your feedback. We are pleased that you found our staff friendly and the property clean. We apologize for the inconvenience you experienced during check-in and the lack of a designated drop-off area for guests with mobility issues. Your comments about the breakfast selection are also noted. We will review these concerns with our team to make necessary improvements. Your comfort and satisfaction are important to us, and we appreciate you bringing these matters to our attention.Sincerely,Hotel Manageme... read more
Decent for price carpets needs to be cleaned. Security lock broken But overall it was ok
Business response:
Dear Ann, Thank you for your feedback. We are glad that your stay at Extended Stay America was satisfactory overall. However, we apologize for the carpet and security lock issues and will address these promptly. We appreciate your input as it helps us improve, and we hope to provide an even better experience on your next visit.Sincerely,Hotel Management
Business response:
Thank you for the feedback
Perfect clean Great inexpensive room with all you need. Great breakfast options.
It was alright.
Business response:
Dear Lucero, Thank you for sharing your feedback with us. We are glad to hear that your overall experience was satisfactory. However, we always strive to improve and provide exceptional service to our guests. Your input is invaluable to us as we continuously work to meet and exceed our guests' expectations. We hope to welcome you back for an even more enjoyable stay. In the future, we are committed to ensuring a much better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.