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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the feed back.
Business response:
Thank you for your stay!
Overall my stay was Good, nice comfortable room just could use some remodeling in the rooms
Business response:
Dear Latonya, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. Feedback like yours allows us to monitor and improve our guest experience continually. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
This property was ok it’s not bad. I had a roach in my room and i had to search my whole room for more before eating and sleeping. The keys to the room didn’t want to work and it took a couple of mins before we got in smh but other then that it was ok
Business response:
Dear Tanisha, Thank you for taking the time to detail your evaluation of our hotel. We regret any miscommunication between our housekeeping and the front office. Also, the suite should only be available for occupancy once the cleaning process is complete and a supervisor has inspected that everything is in proper working mode. We take great pride in our hotel's service, cleanliness, and maintenance, and we hope this isolated incident will not keep you from returning to enjoy a much-improved experience with us next time. Than... read more
Business response:
Thank you for the feed back.
Quiet and affordable. Everything was in working order, like air conditioning etc. Room was fresh and in good shape. On checking in I was disappointed that the clerk was rude. She didn't look up during my interaction with her, as if I wasn’t worth the trouble.
Business response:
Dear Elena, Thank you for your recent review. It is excellent to hear you are pleased with the cleanliness and maintenance of your suite and enjoyed everything except the service you received from our front desk during your check-in. Please accept our apologies, as we never meant to disappoint our guests in any way. Your feedback will be addressed, and we will ensure this does not happen again. We look forward to having you as our guest whenever your travels bring you back again. Travel Safe! Sincerely,Hotel Management
Ok
Business response:
Dear Nathanael, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
Everything was I expected it to be.
Business response:
Dear Gene, Thank you for your recent stay at Extended Stay America and for posting such a generous review. It is a pleasure to know we exceeded all of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.