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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Filthy Room smelled like smoke and mold, trash all over lobby and hallways, nobody at desk when I checked out.
Business response:
George, thank you for sharing your thoughts about your recent stay. We apologize for the cleanliness issues you faced while you were here and the smoke odor you encountered in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you ... read more
I enjoy each time I come. I love the rooms and the amenities.
Business response:
Thank you for your loyalty to our hotel and for coming to stay with us again. We are delighted you enjoyed your stay at our hotel. We are also glad you liked your room and excellent our amenities. Your feedback is appreciated, and we hope to welcome you again soon. Sincerely, Hotel Management
Quiet nights sleep after a couple long days & night’s prior.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Liked kitchen option. Quiet. Room comfortable. Recliner nice. Nice option for the price.
Business response:
Thank you for making Extended Stay America a part of your travel plans. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. It was also pleasant to know you liked our addition of providing a fully-equipped kitchen. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management
Small kitchen was quite nice. But, no computer was available for the guest (me) to use. Door to room 330 was very hard to open and needed to force it closed.
Business response:
Thank you for staying at Extended Stay America. It was a pleasure knowing you liked having a kitchen for your use and that you had a great stay. However, we regret not meeting some of your expectations. Your feedback for the door is shared with our maintenance team for review and action. Thank you once more for choosing us, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.