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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good value for the dollar clean, affable staff, good value for the dollar
Business response:
Thank you for the feedback
Mixed-sounding review Clean but a bit worn/run-down. Pet-friendly but dog poop on outside grounds is almost overwhelming, despite there being signs about state law being to pick it up (most seem not to do so, and amounts of poop we’re almost overwhelming; I picked my two small dogs’ poops up - just to do the right thing). I had to go to counter five times to get plastic room keys re-programmed, which was quite inconvenient. Neighbors on floor are quite inconsiderate - kids hollering and parents calling for them, which agitat... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We appreciate your comments about our pet-friendly accommodations and the helpfulness of our front desk team. However, we sincerely regret the inconveniences you encountered, from the key card issues to the upkeep of the outdoor grounds. Guest comfort is our priority, and we will address these concerns to enhance the overall experience. We also understand how important a peaceful stay is, and we regret any disturbances you had to face. Your feedback is invaluable, an... read more
Business response:
Thank you for the feedback
The property has easy access to freeway, stores for shopping and restaurants. The staff here is knowledgeable, helpful and friendly.
Business response:
Thank you for the feedback
Business response:
Thank you for the feedback
The guy at the front desk was super funny and personable. I caught him during shift change and he was trying to get situated but he was still super quick and efficient after he finished. Room was decent kinda smelt funny but hotels usually do. My only negative was the parking lot was super full and people can't park for sh*t
Business response:
Dear Sarah, It is always great to hear that our team made such a positive impression! We appreciate your kind words regarding one of our front desk staff and are glad you found the service efficient. Your feedback about parking is noted, and we understand how difficult it can be during high occupancy. We are constantly striving to ensure our guests' total satisfaction and will review this internally for future enhancement. We hope to welcome you back to Extended Stay America again soon!Sincerely,Hotel Management
Nice location & reasonable price. Not far from ohare airport
Business response:
Thank you for the feedback
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.