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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady from the front desk was very nice and friendly, the room is clean and nice.
Upon arrival the main lobby had an awful smell. First floor smells horrible! The rooms are a fair price for the condition they are in. It’s quiet and the staff is friendly most of the time. Breakfast to go is convenient. Rooms are pretty clean. Little updates needed but overall not bad for the rate.
Business response:
Dear Jessica,Thank you for taking the time to share your experience. We are pleased to know you found the rooms clean and quiet and appreciated the value and convenience we offer. However, we regret the unpleasant odor you noticed and any inconsistency in service. Your feedback regarding updates is noted, and we are committed to making improvements to enhance our guests' comfort.Sincerely,Hotel Management
nice
The staff was friendly and it was clean
Business response:
Dear Gary,Thank you for your wonderful review! We are delighted to hear you had a positive experience at Extended Stay America. Your kind words about our staff and cleanliness mean a lot to us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The hotel was decently clean and we were able to stay the night. When we came into the room it reaked of smoke and there was a cigarette burn on the chair. I let the front desk know but they just made a note so we wouldn't be charged but nothing else so we had the smoke smell the whole stay. Wish they'd allow a cancellation.
Business response:
Dear Brandon,Thank you for sharing your experience. We sincerely apologize for the smell of smoke in your room. Smoking is strictly prohibited, and we take every measure to ensure our guests uphold this policy. We will be enhancing our cleaning procedures to guarantee a fresh, clean environment for future stays. Your feedback is invaluable, and we look forward to providing a more comfortable experience next time.Sincerely,Hotel Management
My stay Comfortable and quiet
Business response:
Dear Amelia,Thank you for sharing your experience! It’s great to hear that your stay at Extended Stay America was comfortable and quiet, providing the relaxing environment you needed. Ensuring our guests feel at ease is always a priority, and we’re glad to have met your expectations. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.