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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick Business Trip Staff was friendly and courteous, Clean Room, Quiet. I would recommend.
I've been staying at this hotel a couple of times and each time I stayed here it's been pleasant. Not once had I had an issued with them. I will continue booking my hotel stay at this hotel. I love the fact that this hotel has a regular size fridge.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
A place to sleep The room slept well, but the hotel doesn't offer cribs for infant guest. Also it lacked small accommodations like shower caps. You have to leave your room to get cooking utensils from front desk.
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Room was great , staff friendly
Business response:
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Very calm neighborhood despite its next to 94 expressway. The hotel is very cleaN. the suites are pretty small though. Other than that i had a great stay.
Ok, but far Not super clean, a bit far from downtown Chicago. kitchenette is practical. Free breakfast is basic. Noisy fridge and air conditioning.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest experience. I am concerned about the room not being properly cleaned and I apologize our housekeeping services did not meet your expectations. I do appreciate your comments and these issues will be addressed with the entire team. Our goal is to ensure you are provided a clean and comfortable while you are our guest. Ple... read more
Nice and clean Nice property. Clean and with pretty much everything you need for a short or extended stay. My only issue was there is not much nearby in the way of food, gas, etc. Called for pizza delivery and it is outside everyone's delivery area. Nice selection for the grab and go breakfast. I was overall happy and would return.
Decent for price Our room wasn't ready at check in time. We went up to put our stuff in there. Was told staff was cleaning the room still. When we got up there she was watching TV and charging her phone. Lots of hair left in the shower, room wasn't thoroughly cleaned.
Business response:
Thank you for taking the time to write a review of your experience at our hotel. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will be retraining our housekeeping staff to ensure rooms are thoroughly cleaned in a timely manner. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,295 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.