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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needed a place to sleep Just needed a place to sleep while working in the area. The room was quiet and clean. The breakfast was nothing.
Business response:
Thank you so much for taking the time to leave a review about your stay with us. The staff and I appreciate it. We are happy to hear your room was clean and you were able to enjoy a good night's rest. Once more, thank you for your review. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Unsatisfied I stayed 3 nights in 3 different rooms and 2 out of the 3 were horrible! Wouod love to stay again for convience but very unsatisfied with cleaniness. Mary at the fromt desk was very very nice and helpful. Betty on the other hand has absolutely no customer service skills and was very rude!
Business response:
The staff and I have reviewed your survey and we appreciate your comments. We are so sorry to read that you were not satisfied with the cleanliness of our hotel. As well, I regret to read that some staff members provided you with poor service. In response to your review, I will be reviewing customer service standards and cleanliness procedures with my staff to ensure that your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel,... read more
Pleasant hotel close to O'Hare We stay there nearly every time we are in town, we think it's the best value for the money around O'Hare.
Business response:
Thank you so much for taking the time to do a review of your stay. We are glad your room with your fully-equipped kitchen was to your liking. I am so pleased to read that you found our hotel to be such a great value. Thank you again for your review. We look forward to seeing you again!
I chose this hotel because the price was reasonable compared to others in the vacinity and it is close to my family.The room I had was quiet and the bed was comfortable. I felt safe with the double locks. The TV was adequate, however, it would have been better with more channels to choose from. I would have liked to have the kitchen stocked instead of having to ask for everything. The grab and go breakfast was okay, but I stayed over 2 weeks and it became very repetitive. I would stay at this hotel again.
Business response:
The staff and I read your comments about your stay with us. We are happy to hear our location provided a comfortable and safe environment during your two-week stay. I am sorry the TV channel selection wasn't to your liking. Please know that we hope to update that in the near future. Once more, thank you so much for your review. We look forward to seeing you again next time you visit your family.
Business response:
Thank you for the feedback
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.