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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very calm neighborhood despite its next to 94 expressway. The hotel is very cleaN. the suites are pretty small though. Other than that i had a great stay.
Ok, but far Not super clean, a bit far from downtown Chicago. kitchenette is practical. Free breakfast is basic. Noisy fridge and air conditioning.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest experience. I am concerned about the room not being properly cleaned and I apologize our housekeeping services did not meet your expectations. I do appreciate your comments and these issues will be addressed with the entire team. Our goal is to ensure you are provided a clean and comfortable while you are our guest. Ple... read more
Nice and clean Nice property. Clean and with pretty much everything you need for a short or extended stay. My only issue was there is not much nearby in the way of food, gas, etc. Called for pizza delivery and it is outside everyone's delivery area. Nice selection for the grab and go breakfast. I was overall happy and would return.
Decent for price Our room wasn't ready at check in time. We went up to put our stuff in there. Was told staff was cleaning the room still. When we got up there she was watching TV and charging her phone. Lots of hair left in the shower, room wasn't thoroughly cleaned.
Business response:
Thank you for taking the time to write a review of your experience at our hotel. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will be retraining our housekeeping staff to ensure rooms are thoroughly cleaned in a timely manner. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Good wasn't there long but it was nice. Coffee was gross
Last minute reservation I was having a hard time getting a room reserve at other hotels. This hotel had a room for me right away which was awesome. Room was good and clean. Staff was very friendly.
week of schooling Good Hotel. Simple and easy for what I was there for. I don't think I would bring my kids there since there isn't much for them to do at the hotel. Vending machines would be something to invest in.
The hotel was ok the staff was helpful not enough pillows bed to small room smelled a little stuffy and the main issue I have is they don't clean your room daily that was just unacceptable to me we stayed 2 nights had to ask for towels
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.