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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Gurnee vday 2017 Stayed on the 2nd floor, couldnt sleep throughout the night, kept hearing a loud noise above our room.
Business response:
Thank you for taking the time to share your experience. Please accept our most sincerest apologies that your stay was not the best because of loud noises from other guests. We will inform our staff to make sure noise levels are kept to a minimum. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
We needed it just to sleep the night to continue to Chicago. It was clean and the staff was friendly, bed was comfortable.
Business response:
Thank you for sharing your comments regarding your stay. I am glad your accommodations were to your liking and that our hotel was the stop you need. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Home away from home. I'm a heavy traveler and my Company has a choice to stay at any 4-5 star hotel. Extended Stay, (Especially Gurnee) is always my 1st pick. Some of the BEST people in Hotel Hospitality work at THIS location. Going over and beyond to make you comfortable. Though I've seen some Hotel Guests, being obnoxious and very rude to the staff, situations' always handled with professionalism. Hotel Manager (Kathy) absolutely the best!!! The front desk staff always on point and the even the housekeeping, super friend... read more
Nice hotel, clean, very friendly and helpful staff Reasonable price, staff was very accommodating, room was clean and comfortable! Nice kitchen and eating area. The only slight problem I had was the pillows were pretty flat, but in their defense I didn't see if the had anything better.
Clean and comfortable The staff was outstanding and extremely accommodating. The room was clean and with my Expedia discount it was excellent for the price. If you want simple and clean, without a lot of extra amenities or frills, it is a great choice. The breakfast is just a run and go but it did have coffee, muffins, instant oatmeal and granola bars. There were also other items for purchase in the vending machine. There are many great places to eat in the area and it has a kitchen set up so you can bring your own food and... read more
Business response:
Thank you for taking the time to share your experience. It is great to see you were welcomed well by our staff and that you received suitable accommodations for an affordable price. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.