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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Richard, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, General Manager
Overnight only Conveniently located next to the Tollway and 6 Flags amusement park.
Business response:
Alice, thank you for visiting the Extended Stay America. It is our pleasure to know you found our location was suitable for your needs. Please visit us again the next time you are in the area. Sincerely, General Manager
Take advantage of the kitchen! There are a number of places to shop and eat nearby. The room was setup nice. Cookware, plates, bowls, cups, and utensils were provided upon request, so use of the kitchen and full-size fridge was able to be utilized. The bed was comfy. The room was clean and very dark at night.
Business response:
Amy, thank you for your nice feedback about Extended Stay America - Chicago - Gurnee. We are glad to know you liked our convenient location and that the comfortable room with fully equipped kitchenette worked well for your needs. We hope to welcome you again whenever you are back in this area. Sincerely, General Manager
Business response:
Thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America - Chicago - Gurnee. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
It was good. Wish there was a pool.
Business response:
Thank you for being our guest at Extended Stay America - Chicago - Gurnee. It’s nice to know you enjoyed your stay and were satisfied with all that we have to offer. We appreciate your suggestion and have taken a note of it. We hope to have the honor of hosting you again soon. Sincerely, General Manager
Gurnee hotel Service could have been friendlier, more informative.
Business response:
Thank you for selecting Extended Stay America - Chicago – Gurnee. We are pleased you had an overall nice stay. We value your observation in regard to the service and have shared with my team so that corrective actions can be taken immediately. I hope you will return so we can make it up to you. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Chicago - Gurnee. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Ok not great Our room was fine but overall I felt the facility was rundown and in some places dirty. Wifi was iffy at times and the tv channels very limited. Not full cable and some stations like ABC was infomercial.
Business response:
Michele, thank you for being our guest. We are happy to know that you liked your room and had an overall pleasant experience. Having said that, we’re sorry for the inconvenience you had here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Good location. No conditioner or lotion. Breakfast was not as described ... it was granola bars, muffins and instant oatmeal + coffee & tea.
Business response:
Thank you for your stay. Please accept our apologies if our hotel policies were not shared with you at the time of check-in. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. However, these items are also available complimentary at the front desk at any time. We appreciate your feedback about our complimentary grab-and-go breakfast and have made a note of the same as we plan any changes in the future... read more
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 866 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.