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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America - Chicago - Gurnee. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
It was good. Wish there was a pool.
Business response:
Thank you for being our guest at Extended Stay America - Chicago - Gurnee. It’s nice to know you enjoyed your stay and were satisfied with all that we have to offer. We appreciate your suggestion and have taken a note of it. We hope to have the honor of hosting you again soon. Sincerely, General Manager
Gurnee hotel Service could have been friendlier, more informative.
Business response:
Thank you for selecting Extended Stay America - Chicago – Gurnee. We are pleased you had an overall nice stay. We value your observation in regard to the service and have shared with my team so that corrective actions can be taken immediately. I hope you will return so we can make it up to you. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Chicago - Gurnee. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Ok not great Our room was fine but overall I felt the facility was rundown and in some places dirty. Wifi was iffy at times and the tv channels very limited. Not full cable and some stations like ABC was infomercial.
Business response:
Michele, thank you for being our guest. We are happy to know that you liked your room and had an overall pleasant experience. Having said that, we’re sorry for the inconvenience you had here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Good location. No conditioner or lotion. Breakfast was not as described ... it was granola bars, muffins and instant oatmeal + coffee & tea.
Business response:
Thank you for your stay. Please accept our apologies if our hotel policies were not shared with you at the time of check-in. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. However, these items are also available complimentary at the front desk at any time. We appreciate your feedback about our complimentary grab-and-go breakfast and have made a note of the same as we plan any changes in the future... read more
Bra läge Något slitet motell men rent och helt OK för någon enstaka natt. Ligger ca 30 minuters bilresa från O Hare flygplats vilket passade bra för oss som kom med ett sent flyg. Be om rum mot gården, vi fick rum mot motorvägen och det var mycket bullrigt. Gott om restauranger inom gångavstånd, nära till Gurnee Mills shoppingcentet och Six flagg nöjespark.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit and that our location close to various attractions of the city was ideal for your needs. However, I am sorry for the the noise issue you experienced due to lack of attention at the Front Desk. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Did it's job Was pretty nice.
Business response:
Lavetta, thank you for taking the time to review your stay at Extended stay America - Chicago - Gurnee. I am pleased to know that you had a pleasant experience at our hotel. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Need They need gym and pool..!!!
Business response:
Thank you for being a guest at our hotel and letting us know that your overall visit was a pleasant one. However, we’re sorry for not living up to all of your expectations and regret the inconvenience caused. Your feedback is appreciated, and we hope you will visit us again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 849 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.