This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Hotel!! This was by far the best hotel we've stayed at, I think. We did have a couple of problems however, the air conditioner made a sound like it was going to blow up every time it came on, so we could not use it, thank god it wasn't really warm. My other comment is about the bed, it was so hard, it was like sleeping on the floor,, but some people like a hard mattress, I however do not. The upside to the hotel, the room was great, it had a little kitchenette in it and a counter between the kitchen and sleep area that... read more
Business response:
Thank you for sharing your experience. Please accept my apologies about the air conditioner and the firmness on the bed. Our maintenance engineer will fix those issues. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great Hotel! Everytning was clean, staff was very friendly. Enjoyed my one night stay.
Business response:
We appreciate you taking the time to write a review. I am pleased our staff gave you excellent customer service as well as provided excellent accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
The best Friendly staff great room clean beds clean room. No hotel better!
Business response:
We appreciate you taking the time to write a review. I am pleased to read that you were provided with excellent accommodations. Our staff will be informed on what an excellent job they are doing in assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Beds too small
We stayed here because of close proximity to Six Flags. 15 minute walk. Room had kitchen and refrigerator. Close to many restaurants and Speedway.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad to see you were able to take advantage of our convenient location. It is also satisfying to see you enjoyed our amenities provided such as the fully equipped kitchen. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Everything was great. However they need a bigger breakfast selection
Nice enough for the price. The room met my needs, no complaints here. The only thing I would recommend is some kind of exercise room or passes to a local facility.
Business response:
We appreciate you taking the time to write a review of your stay. I'm glad to read you were provided with excellent accommodations and didn't have any issues. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.