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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A very nice hotel. The room was large and clean
Business response:
Thank you for taking the time to share your experience. I am pleased to see you found our hotel pleasant and your room spacious. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
I'd stay here again. The staff was really nice. We were just staying as a passing through stay. We had the king bed. It was very roomy with a full kitchen. The bed was comfortable enough. Nothing special. Needs updated, but was still nice. The shower was a bit rough as I'm 6'1" and it was shorter so I had to crouch down to shower. But again, it was nice for what we needed and clean-bonus
Reasonable choice. Desk people were nice. Room was very clean and bed felt crisp and well kept. Mechanicals and décor could use updating. Has no capacity for the free breakfast offered by others, so they offer 'grab and go' coffee, granola bars, and muffins.
Grear after a minor Glitch The stay was initially terrible I got a room where someone obviously stayed and had a cat & dog in the room, it smelled terrible! I went to the front desk to complain, and was given a upgraded room free of charge from that point on everything was wonderful the service was great and the amenities were very good. Great place for a quick getaway near amusement parks, or other hotel stay!
Business response:
Your experience is very important to us. I am thrilled to know not only did our staff fix your issues promptly, but you also enjoyed your stay and the convenient location of our hotel near attractions. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Relaxion I was there to visit my niece who has been diagnosed with overian cancer. The location was excellent.
We picked the Extended Stay because of the price and proximity to Six Flags Great America. It was really easy to find the hotel and took us less than 3 minutes to get there. The staff was friendly and the rooms were really nice. Looks like they recently remodeled the hotel. Very nice. Only negative about this place is they didn't offer a bigger breakfast buffet. I still found something to tide me over. Overall great hotel, great price. Will definitely be returning there in the future!!
Business response:
We appreciate you taking the time to write a review. I am glad you were able to enjoyed your stay while seeing our new remodel for a good price. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great Hotel!! This was by far the best hotel we've stayed at, I think. We did have a couple of problems however, the air conditioner made a sound like it was going to blow up every time it came on, so we could not use it, thank god it wasn't really warm. My other comment is about the bed, it was so hard, it was like sleeping on the floor,, but some people like a hard mattress, I however do not. The upside to the hotel, the room was great, it had a little kitchenette in it and a counter between the kitchen and sleep area that... read more
Business response:
Thank you for sharing your experience. Please accept my apologies about the air conditioner and the firmness on the bed. Our maintenance engineer will fix those issues. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great Hotel! Everytning was clean, staff was very friendly. Enjoyed my one night stay.
Business response:
We appreciate you taking the time to write a review. I am pleased our staff gave you excellent customer service as well as provided excellent accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 866 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.