Extended Stay America - Chicago - Gurnee

robert 

on Expedia

14 years ago

I would go back to it It is a very nice quiet and clean room. One thing was that the TV died on me so the maintenance guy had to make lots of noise to remove the old one out my first day there. At check out there wasnt anyone at the desk at 5 am. I had to wait about 15 minutes til someone showed up. 

Diana 

on Expedia

14 years ago

Close to six flags The hotel is only a 20 min walk from six flags which is very convenient so we walked to and from the park without having to pay for parking. We took advantage of the kitchen and the fridge and brought and ate our own food. The staff were friendly and helpful. We also went to an outlet mall which was only a 10 min drive from the hotel. 

Scarlett 

on Expedia

15 years ago

Great Value Really great room for the price. Would have preferred an King bed but Queen worked. 

Anonymous 

on Expedia

15 years ago

Needs Improvement Our bathroom was not stocked with the proper amounts of toiletries (i.e. we did not receive an extra roll of toilet paper, and the roll we were given had almost been completely used). And at check-in, we were given the key to a room that was already being occupied. We ended up walking in the room and scaring the couple taht was in there. 

Anonymous 

on Expedia

15 years ago

needs improvement I was asked to pay extra 3 bucks each time i wanted new linen. Isn't that included in the price I payed for the room? Unbelievable. Its not that 3 bucks is a lot, but its the principle. 

Kathy 

on Expedia

15 years ago

Great Room, Location, Price, Cleanliness The only problem I found with the room is that I requested and booked a smoking room, and it was a great deal breaker with other hotels not offering such. When I checked in my room had a no smoking sign. I was advised they did not have a smoking room. It was very cold outside. Was in walking distance of everything, no need for a car. 

Anonymous 

on Expedia

15 years ago

Great room for the money Room was great...wish we had stayed longer to make use of the kitchen and all. We only slept and woke up early in the morning to go shopping. 

Big Ric 

on Expedia

15 years ago

Good stay It was good. Overall I liked the cleanliness of the room and it was very a very convenient location for my business. The biggest downer was the matress was stained on one side fairly bad. Get rid of that matress it's not comforting at all. I alway got a smile from the staff, they were very nice.