Extended Stay America - Chicago - Itasca

Business response:

Dear Lloyd, thank you for choosing our brand again and making Extended Stay America your home away from home. We are pleased to know we met your needs and expectations during your visit. Your comments will be shared with the staff, who will be happy to know their efforts made a difference. Thanks again for your feedback, and we look forward to welcoming you back soon for another stay. Sincerely, Hotel Management 

Business response:

Catia, thank you for choosing Extended Stay America and for taking the time to share your review. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate you noticing our efforts. We will enjoy passing along your kind compliments to the team. Thank you again for recommending us, and we are eagerly waiting to host your next visit soon. Sincerely, Hotel Management 

Business response:

William, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Shobana, thank you for being our guest. We are pleased you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management