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Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Always good experience everything was clean and everyone was very professional 👏👏
Needs some updating. Parking is good but entering the building is difficult for disabled. No automatic doors entering and broken automatic door leaving. Breakfast was just packaged muffins, granola bars and packaged oatmeal. Coffee was good. Overall would give a 4 rating out of 10.
Business response:
Dear Michele, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Sincerely,H... read more
Noisy hallways, but rooms are fine here. Wish the coffee was stronger here, but rooms are what you expect at this Extended Stay. Dirty parking lot with garbage, and noisy hallways. My third stay at this location, seems to have maiintained the property, but residents are the issue here.
Business response:
Dear Anne, Thank you for being a guest at Extended Stay America and reviewing our hotel. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We always aim to provide every guest with the excellent experience expected of us, and your comments allow us to address areas that could have made your stay more enjoyable. We would be honored to have you stay with us again.Sincerely,Hotel Management
Dogs were loud. TV was to small. Lights were flicking at times. Other than that, it was an OK room. I stay a few extra days.
Business response:
Dear Jalaluddin, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. If your visit is not going as expected, we encourage you to reach out to anyone on our team so we can quickly and efficiently address your concerns, as we want to create great experiences for all of our guests. We hope you give us another chance to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,264 reviews.
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.