Extended Stay America - Chicago - Lombard - Oak Brook

Anonymous 

on Expedia

8 years ago

The room was dirty, gum on the floor in the bathroom, the counters were sticky. The bed was not comfortable and the pillows smelled like diesel oil. In addition, there was no remote for the TV. Shower did not drain properly. The breakfast was just coffee and granola bars. 

Anonymous 

on Expedia

8 years ago

There could be more towles. There could be dishes in the cabinets when you get there. 

Frank 

on Expedia

8 years ago

I The floor carpet it was duty and and "for breakfast" it was only cafe and not even creamers 

Rezwan 

on Expedia

8 years ago

Rodent Problem Customer Service was terrible! Does not accommodate guests as expected. Very Dirty! Room cabinets were disgusting. Over heard another guest say they had a rat in their room!!! Unless you like dark black coffee and no cream with granola bars the free breakfast sucks. Will not return to this location. 

Anonymous 

on Expedia

8 years ago

Horrible. Will never book at this location again. Service sucked and the room was horrible. Outdated and broken and dirty things in the room. Cabinets had stains in the inside of them underneath the sink. Broken curtains. Housekeeping doesn't come clean the room if you stay more then one day. Just horrible. Don't book this hotel. Don't waste your money. 

Denise 

on Expedia

8 years ago

Room was dirty like it wasn't cleaned from the last guest hat stayed there and the next room wasn't any better