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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great :) It was very clean and perfectly done.
Business response:
Thank you for letting us know your stay at Extended Stay America was exceptional, and you liked our well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The room we booked for 3 superficially looked ok. The sleeper sofa which we were to us for our son was unacceptable. 1st there was no bedding and the mattress was so stained that there was no way we would use it. We all had to squeeze into the primary bed. Very disappointed!
Business response:
Thank you for your review. We are sorry for the issues in your suite. Your feedback will be shared with the housekeeping team for review and action. We are sorry for the inconvenience and hope to see you again soon for a much better experience. Sincerely, Hotel Management
Staff was very friendly and welcoming. Property was in ok condition and as the name implies, would be great for an extended stay. But I was only there a couple nights and missed the small conveniences of a traditional hotel like in room coffee, daily housekeeping, etc.
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable, and well-maintained hotel with a friendly staff at a good value. Thank you again for staying with us, an... read more
Everyone at the front desk check in time was great It was amazing
Business response:
Chelsea, we love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them as they will be so pleased. Thank you again, and we look forward to seeing you again soon. Sincerely, Hotel Management
Jessica was amazing Jessica at the front desk was amazing we had kids n she helped get us in the room ASAP
Business response:
Chelsea, we are flattered by your very kind review of Extended Stay America. Team members like Jessica are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Great staff, cozy stay! My complete stay will reach just over 2 months here. All of the front desk staff has been SO GREAT to me and my babies. My children have even grown fond of them! Everyone here is super nice and so welcoming. I never had any bad experiences and if I needed anything they were all willing to help and immediately. The room was very fitting for us. Granted it is a hotel and people come and go and things may be broken (shelf on fridge was cracked, soap holder in shower missing, mirror sliding door cracked, ... read more
Business response:
Yolanda, thank you for the ten-star review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your room and the great service delivered by ur associates. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,065 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.