This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its a well maintained place and good environment. The staff are very pleasant and professional. Thank you
Business response:
Mohamud, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Professional & friendly staff. Clean room. Great price.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you not only enjoyed our clean suite and friendly staff, but you found us to be a great value.It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management
No utensils or pots and pans available for the kitchenette. Had to buy my own to use
The linen was stained and stains on the wall window curtain was broke. Staff unavailable at front desk.
Business response:
Please accept our sincere apologies for the housekeeping and maintenance issues you experienced in your rooms. Also, we apologize for not delivering you with the service you desire and regret the poor impression left by our team on you. Your feedback has been shared with every department involved in our meeting, and we are working hard to take the necessary actions to ensure such incidents do not repeat in the future, We hope you will consider giving us another chance on your next visit to the area. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 2.9 star rating with 2,102 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.