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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I slept quite well. The staff was great. The hotel itself needs to be updated. Bathroom features were coming off the wall. Cabinet doors were coming off. My main concern with any hotel is the cleanliness and making sure I’m not taking bed bugs home. This hotel did not have bed bugs and they were clean so I was good
Business response:
Tracey, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our courteous associates and liked the cleanliness of our property. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. It was a pleasure to have you here, and we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Anthony, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Nicole, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Getaway spot No problem love it 👍👍👍 👍
Business response:
Ronald, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very nice area and the hotel is very nice. The staff was very nice and I will book them again when I am in the area. There are plenty of restaurants and shoppi g.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know our location was convenient for you and that you were pleased with the service provided by our associates. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
The room had a weird smell like cigarette smoke was stuck in the carpet. The bedding was stained at the foot!
Business response:
Tashawna, thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you had a pleasant stay. However, we are sorry for the smoke odor you had in your room and for the cleanliness issue you encountered. We have asked our housekeeping team to deep clean the suite. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 2.9 star rating with 2,102 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.