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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your kind rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America Chicago - Lombard - Oakbrook will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Chicago - Lombard - Oakbrook. Sincerely, General Manager
Business response:
Amir, thank you for taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. We look forward to your next stay at Extended Stay America - Chicago - Lombard - Oakbrook. Sincerely, General Manager
Business response:
Juliet, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was a pleasure to have you here, and we hope to have another opportunity to welcome you back soon. Sincerely, General Manager
convenient location to conference I attended a 3-day conference at another hotel which was 1/2 mile away, so walking was doable. Also it is in a shopping center so it was convenient to make purchases for meals (wine) and other necessities. The hotel itself was clean and comfortable with a mini-kitchen. I was able to purchase meals at a Chik-Fila nearby and bring the meal in and even warmed up the leftovers in the microwave next day. The staff was very nice and I especially enjoyed the young lady who worked overnight. We conn... read more
Business response:
Thank you for choosing Extended Stay America Chicago - Lombard - Oakbrook for your recent stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and dining nearby. We are sorry for the noise disturbances and we are happy you did not let that overshadow you otherwise great stay with us. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, General Manager
Everything as ok I didn't have a problem with anything it's just the hotel look like it need to be remodel need some new things in there
Business response:
Thank you for being our guest at Extended Stay America - Chicago - Lombard - Oakbrook. We are pleased to know you enjoyed your overall stay. I will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area. We appreciate your business and hope to welcome you back soon! Sincerely, General Manager
Lucky in Lombard I was in Lombard for an event and thought I would easily get a hotel but that turned out not to be true. My top two choices were booked and this Extended Stay was the only place left. I think the price was reasonable. Unfortunately, there were some loudmouth people partying until 3AM on Friday night. There was something on the inside of my bed cover that looked kind of nasty. I ended up sleeping with my clothes on because that made me feel the bed wasn't clean. I didn't ask for a new cover as I was tired and... read more
Business response:
Michael, thank you for your recent review. We are pleased to know you loved our affordable rates and the service provided by our staff. We appreciate you sharing your observation about the lack of detail to your room. We have brought this to the attention of our housekeeping for review and action. Please visit us again, it will be a much better experience. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Needs a mopping! For the price it's definitely a bargain. I'm sure the staff is under pressure to clean the rooms for the next guests, however upon walking in to the room you are in the kitchenette and vinyl floor which my shoe stuck to like glue! You could not have not noticed that as a housekeeper as my second step also stuck so we are talking about a large sticky spot. I immediately went to the bathroom got a washcloth and proceeded to wipe down the floor. The rag went from white to the color of mud I washed the floor 2 t... read more
Business response:
Travis, thank you for being our guest at Extended Stay America - Chicago - Lombard – Oakbrook. We are pleased to know you had a pleasant stay and that you were impressed with the service provided by our Front Desk associates. However, I am sorry for the cleanliness issue you experienced during your visit and regret the inconvenience it caused. I have shared your concerns with my housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to welcome you back soon! Sincerely, General... read more
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,099 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.