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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel had good aspects of customer service and cleanliness. But my advice is bring your own pillows the comfort level was minus. The continental breakfast was lack of experience. They offered oatmeal, but no hot water to mix it with. Only 2 of tge coffees out of 3 were filled, and muffins in a package that is it. The extended stay on 22nd offers so much more. I was very disappointed.
Business response:
Thank you for selecting our hotel for your recent Chicago visit, we appreciate your loyalty to our brand. We apologize for the dissatisfaction with our complimentary grab and go breakfast offerings. It seems we had an oversight on all items being made available at the time you experienced breakfast. Thank you for letting us know of the positive aspects as well as areas of improvement. We look forward to your next visit at one of our branded hotels. General Manager
Perfect home away from home Awesome staff very friendly and helpful. Also nice clean comfy rooms. Stayed for about 2 weeks my husband and i were going to check out and offered another night at a discount ended up staying another weekend. Will definitely return and recommend to family and friends!
Business response:
Vanessa, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are thrilled to read that you and your husband loved our friendly associates and your comfortable room. We appreciate you recommending us online and look forward to your next stay with us soon. Sincerely, General Manager
Close to practically everything. Room was above average. Refrigerator was not working but was replaced without issues.
Business response:
Thank you for choosing Extended Stay America and for your review. We are pleased to read you had a good stay and that our convenient location made it even better. However, we regret the inconvenience you experienced while being here. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Daniel, thank you for being our guest at Extended Stay America. We feel proud to receive such good rating and appreciate it. We hope to be of service on your next trip. Sincerely, General Manager
Business response:
Vanessa, thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America - Chicago - Lombard - Oakbrook. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
Business response:
Sharon, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, General Manager
Amazing
Business response:
Wow - Darrin, thank you for being our guest at Extended Stay America - Chicago - Lombard - Oakbrook. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, General Manager
Overall good stay.
Business response:
Thank you for reviewing your stay. It’s a pleasure knowing you had an enjoyavle visit and loved almost everything we offer. We hope to We hope to see you again soon. You again soon at the Extended Stay America - Chicago - Lombard – Oakbrook. Sincerely, General Manager
Business response:
Nick, thank you for selecting Extended Stay America - Chicago - Lombard – Oakbrook. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 2.9 star rating with 2,102 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.