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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs a mopping! For the price it's definitely a bargain. I'm sure the staff is under pressure to clean the rooms for the next guests, however upon walking in to the room you are in the kitchenette and vinyl floor which my shoe stuck to like glue! You could not have not noticed that as a housekeeper as my second step also stuck so we are talking about a large sticky spot. I immediately went to the bathroom got a washcloth and proceeded to wipe down the floor. The rag went from white to the color of mud I washed the floor 2 t... read more
Business response:
Travis, thank you for being our guest at Extended Stay America - Chicago - Lombard – Oakbrook. We are pleased to know you had a pleasant stay and that you were impressed with the service provided by our Front Desk associates. However, I am sorry for the cleanliness issue you experienced during your visit and regret the inconvenience it caused. I have shared your concerns with my housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to welcome you back soon! Sincerely, General... read more
could have been better to costomers hotel wasnt very clean had to go get new towels and things for room
Business response:
Thank you for the review and for sharing your candid comments. Although your overall stay was satisfactory, we are sorry that you were not happy with our hotel policy. I have also shared your concern with my housekeeping staff to step up our game. We appreciate your business and hope you will be back to see us on your next trip to this area. Sincerely, General Manager
Hotel was good i will book a room here again. Just wish when we got there the window wasnt open took forever for the room to heat up but other than that it was ok.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed your room accommodations and that you overall stay at our hotel was pleasant. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Very nice,few minor problems.
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nothing spectacular An average, ok visit I suppose. When we first entered no one greeted us, they continued on with their conversation which was kinda lengthy considering you have guests standing in front of you. Finally we received the detest hello and we're checked in. Once upstairs neither of the keys worked, which is funny bc that was mentioned in the reviews I read online. Back downstairs we go, he gave us another room. Once inside it was ok, I did notice though once I went to use the bathroom that there was half a used... read more
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,065 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.