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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lucky in Lombard I was in Lombard for an event and thought I would easily get a hotel but that turned out not to be true. My top two choices were booked and this Extended Stay was the only place left. I think the price was reasonable. Unfortunately, there were some loudmouth people partying until 3AM on Friday night. There was something on the inside of my bed cover that looked kind of nasty. I ended up sleeping with my clothes on because that made me feel the bed wasn't clean. I didn't ask for a new cover as I was tired and... read more
Business response:
Michael, thank you for your recent review. We are pleased to know you loved our affordable rates and the service provided by our staff. We appreciate you sharing your observation about the lack of detail to your room. We have brought this to the attention of our housekeeping for review and action. Please visit us again, it will be a much better experience. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Needs a mopping! For the price it's definitely a bargain. I'm sure the staff is under pressure to clean the rooms for the next guests, however upon walking in to the room you are in the kitchenette and vinyl floor which my shoe stuck to like glue! You could not have not noticed that as a housekeeper as my second step also stuck so we are talking about a large sticky spot. I immediately went to the bathroom got a washcloth and proceeded to wipe down the floor. The rag went from white to the color of mud I washed the floor 2 t... read more
Business response:
Travis, thank you for being our guest at Extended Stay America - Chicago - Lombard – Oakbrook. We are pleased to know you had a pleasant stay and that you were impressed with the service provided by our Front Desk associates. However, I am sorry for the cleanliness issue you experienced during your visit and regret the inconvenience it caused. I have shared your concerns with my housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to welcome you back soon! Sincerely, General... read more
could have been better to costomers hotel wasnt very clean had to go get new towels and things for room
Business response:
Thank you for the review and for sharing your candid comments. Although your overall stay was satisfactory, we are sorry that you were not happy with our hotel policy. I have also shared your concern with my housekeeping staff to step up our game. We appreciate your business and hope you will be back to see us on your next trip to this area. Sincerely, General Manager
Hotel was good i will book a room here again. Just wish when we got there the window wasnt open took forever for the room to heat up but other than that it was ok.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed your room accommodations and that you overall stay at our hotel was pleasant. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Very nice,few minor problems.
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,106 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.