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Extended Stay America - Chicago - Lombard - Yorktown Center

4.2
  • Hotels
  • Lombard, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

260 E. 22nd St., Lombard, IL, 60148, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
4.2733 reviews
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Anonymous's profile image
Anonymous 
9 years ago

March 2015 Stayed here for the weekend for my fiancés birthday. Enjoyed our stay other than the fire alrm going off and needing to evacuate everything was nice. 

Anonymous's profile image
Anonymous 
9 years ago

Decent stay, front desk staff could have been friendlier. 

Business response:

Thank you so much for sharing your experience with us. It's great to hear that you have a good stay but I apologize that our staff was not welcoming. I have addressed your concern with the front desk team and we are using your comments as an opportunity to improve our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Jazmyne's profile image
Jazmyne 
10 years ago
Anonymous's profile image
Anonymous 
10 years ago

Overall an okay visit Everything seemed great. I was only in town on business for one night. The room was big and roomy. It felt like home away from home. However, the only complaint I have is that there was an used washrag in the bathroom with hair on it. Seemed completely missed and discusting. When I told the front desk, the girl said she'd make note of it. She didnt apologize or anything. 

Business response:

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we missed the washrag during our inspection. To prevent this from happening again, I have addressed your concern with the entire team and we will inspect the rooms more thoroughly thanks to your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Anonymous's profile image
Anonymous 
10 years ago

Clean this Hotel There where some things that wasn't properly clean. The nob on the bathtub fell off and I couldn't turn off the water. When I called the front desk for 2 face towels, they didn't have any available. And the hallway smelled like raw fish... 

Business response:

I want to thank you for taking the time to post a review of your stay. It was disheartening to read that you experienced cleanliness and maintenance issues during your stay, and that our staff did not have any towels to offer you. In response to your review, I will be working with my housekeeping and maintenance staff to review our inspection procedures to ensure that your experience is not repeated. As well, I will be meeting with my laundry attendants to ensure that we are always properly stocked on clean towels for our gu... read more

Aaron's profile image
10 years ago
Anonymous's profile image
Anonymous 
10 years ago

Fine for the price Smelled bad throughout halls, garbage bags laying in the hallway for the duration of the stay, bed very rickety. Otherwise, fine. 

Business response:

Thank you for posting a review of our hotel. I apologize for the unpleasant odor you encountered in the hall during your stay with us. As well, I am sorry to hear that there were garbage bags in the hall throughout your visit. I will be meeting with our housekeeping staff to ensure this does not continue in the future. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. 

Jarod's profile image
10 years ago

Waiting for the next chapter to begin Great option while figuring out where to live. 

Business response:

Jarod - Thank you for taking the time to write a review of your stay. We are so glad that you found us to be a great option. Thank you again for your feedback. We hope to see you again soon. 

Ray's profile image
10 years ago

Room needed to some updating Staff was very professional nice area very good area mall nearby 

Business response:

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I'm thrilled to hear such great feedback about my staff. We value your opinion so we can continue to improve the service we offer. Once more, thank you for posting your review. We look forward to hosting you once again in the future. 

Frequently asked questions about Extended Stay America - Chicago - Lombard - Yorktown Center

How is Extended Stay America - Chicago - Lombard - Yorktown Center rated?

Extended Stay America - Chicago - Lombard - Yorktown Center has a 4.2 star rating with 733 reviews. 

When is Extended Stay America - Chicago - Lombard - Yorktown Center open?

Extended Stay America - Chicago - Lombard - Yorktown Center is closed now. It will open at 7:00 a.m.