Extended Stay America - Chicago - Lombard - Yorktown Center

michelle 

on Expedia

9 years ago

The room Room was slightly dirty,we saw a house keeper in the hallway and asked her if she would come in and wipe down the night stand that were all sticky with some black residue.she immediately did,her name was Evelyn,a fabulous housekeeper,kept apologizing for the housekeeper that did a crappy job cleaning,this woman was so pleasant,cheerful and sweet, all housekeepers should take lessons from her on customer service,front desk workers were not very friendly,if i could give 5 stars for Evelyn,i would. 

Yejun 

on Expedia

9 years ago

Satisfied! It was great to stay here with my friends. We are six, so we need to a large space and pur room is enough to stay. Room is clean but the sofa bed is not comfortable. I overally satisfied with my choice. 

Anonymous 

on Expedia

9 years ago

Home-like feeling. Clean room, but messy hallway. The room was nice. It included a fridge and freezer, along with a stove, oven, and microwave. Bathroom felt like a bathroom at a house and not a hotel bathroom. Small little things of dirt here and there, but nothing major. The hallway was a different story though. From our 3pm check in until 11 am the next morning, the same dishes and crumb piles in the hallway were there. It was as if there was no housekeeping at all. 

Anonymous 

on Expedia

9 years ago

Great Management, average hotel I recently stayed there for two nights with my family. Couple of minor issues, like no hangers in the room and the iron box was kind of burnt up. But, the management quite good. I accidentally forgot a cell phone there and was able to get them to find it and they shipped it on FedEx free.. So, I think management was very responsible and I am ever so thankful for that. 

Gina K. 

on Expedia

9 years ago

Just right for the money We needed a nice place to rest our heads. We knew we wouldn't be spending a lot of time there and wanted to be out and about. This place fit that perfectly. 

Jim 

on Expedia

9 years ago

Wonderful value, no problems I can't comment about other online reviewers who report problems, but they gave me a clean room in a quiet environment - bed very comfortable, and desk people who were polite and helpful. We now know we can stay in the area at a bargain price and no problems. 

SC 

on Expedia

9 years ago

A decent but not desirable hotel. I was not happy for the experience. for the reasons stated below. 

perla x. 

on Expedia

10 years ago

You get what you pay for It was pretty good overall I would stay here again if I could find the room I was looking for but other than that very good hotel and specially since it was a kitchen which if you don't feel like spending money one day you can cook something there, good hotel for quite cheap price. 

Kesha 

on Expedia

10 years ago

This isn't the first time I have stayed at an Extended Stay my fiance is an OTR driver so we frequent different Extended Stays must I must this particular one was substandard the refrigerator was nasty, the mirrors had a dirty film on them like they had been cleaned with a greasy towel, and there was no comforter on the bed. And the very next night we stayed at the hotel across the parking lot from Extended Stay and the room was amazing we will now make Stay Inn our first choice.