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Extended Stay America - Chicago - Lombard - Yorktown Center
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
260 E. 22nd St., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Renovation Hotel My toilet leaked water when flushed, sheets had cigarette holes and even with the room freshly painted it still smell a little like cigarette smoke..the elevator didnt have a certificate. And not one trash can in the room
Business response:
I appreciate you taking the time to write a review of your experience with us. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will make sure we are implementing deep cleaning and preventative maintenance procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Okay stay It was okay
Business response:
Thank you so much for posting a review of our property. I’m pleased to read that we were able to accommodate your needs with a satisfactory stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good deal All in all not bad, but the rooms could be cleaned better.
Interesting Stay Definitely a unique experience. The staff was super friendly and helpful, and the location was perfect, as the hotel is located near the mall, multiple restaurants and all of the major highways. However, the air conditioner wasn't working the first night. When I went to look for silverware and plates, which were supposed to be in the room, there were none there. I had to go to the front desk to get those items. Same with the towels. I couldn't just get extra towels. I had to go down to the front desk and do ... read more
I had an excellent stay I just feel you should hv a,better cable channels such as The Stay Inn which is,nxt door
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that our TV channel selection was not to your satisfaction. Still, I am glad to read that you had a great stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
would stay here again Room was very nice ,kitchenette was great but no coffee maker . Used too much Fabreze ; floors and carpet were sticky . Continental breakfast was a little skimpy but OK (at least had more than just coffee and glazed donuts ) . Very good price , would stay there again . Nice and close to Yorktown .
The room Room was slightly dirty,we saw a house keeper in the hallway and asked her if she would come in and wipe down the night stand that were all sticky with some black residue.she immediately did,her name was Evelyn,a fabulous housekeeper,kept apologizing for the housekeeper that did a crappy job cleaning,this woman was so pleasant,cheerful and sweet, all housekeepers should take lessons from her on customer service,front desk workers were not very friendly,if i could give 5 stars for Evelyn,i would.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
Frequently asked questions about Extended Stay America - Chicago - Lombard - Yorktown Center
How is Extended Stay America - Chicago - Lombard - Yorktown Center rated?
Extended Stay America - Chicago - Lombard - Yorktown Center has a 4.3 star rating with 767 reviews.
When is Extended Stay America - Chicago - Lombard - Yorktown Center open?
Extended Stay America - Chicago - Lombard - Yorktown Center is closed now. It will open at 7:00 a.m.