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Extended Stay America - Chicago - Lombard - Yorktown Center
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
260 E. 22nd St., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Okay stay It was okay
Business response:
Thank you so much for posting a review of our property. I’m pleased to read that we were able to accommodate your needs with a satisfactory stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good deal All in all not bad, but the rooms could be cleaned better.
Interesting Stay Definitely a unique experience. The staff was super friendly and helpful, and the location was perfect, as the hotel is located near the mall, multiple restaurants and all of the major highways. However, the air conditioner wasn't working the first night. When I went to look for silverware and plates, which were supposed to be in the room, there were none there. I had to go to the front desk to get those items. Same with the towels. I couldn't just get extra towels. I had to go down to the front desk and do ... read more
I had an excellent stay I just feel you should hv a,better cable channels such as The Stay Inn which is,nxt door
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that our TV channel selection was not to your satisfaction. Still, I am glad to read that you had a great stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
would stay here again Room was very nice ,kitchenette was great but no coffee maker . Used too much Fabreze ; floors and carpet were sticky . Continental breakfast was a little skimpy but OK (at least had more than just coffee and glazed donuts ) . Very good price , would stay there again . Nice and close to Yorktown .
The room Room was slightly dirty,we saw a house keeper in the hallway and asked her if she would come in and wipe down the night stand that were all sticky with some black residue.she immediately did,her name was Evelyn,a fabulous housekeeper,kept apologizing for the housekeeper that did a crappy job cleaning,this woman was so pleasant,cheerful and sweet, all housekeepers should take lessons from her on customer service,front desk workers were not very friendly,if i could give 5 stars for Evelyn,i would.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
Satisfied! It was great to stay here with my friends. We are six, so we need to a large space and pur room is enough to stay. Room is clean but the sofa bed is not comfortable. I overally satisfied with my choice.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Home-like feeling. Clean room, but messy hallway. The room was nice. It included a fridge and freezer, along with a stove, oven, and microwave. Bathroom felt like a bathroom at a house and not a hotel bathroom. Small little things of dirt here and there, but nothing major. The hallway was a different story though. From our 3pm check in until 11 am the next morning, the same dishes and crumb piles in the hallway were there. It was as if there was no housekeeping at all.
Great Management, average hotel I recently stayed there for two nights with my family. Couple of minor issues, like no hangers in the room and the iron box was kind of burnt up. But, the management quite good. I accidentally forgot a cell phone there and was able to get them to find it and they shipped it on FedEx free.. So, I think management was very responsible and I am ever so thankful for that.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the inconveniences you experienced. Still, I am glad you had a positive stay overall and enjoyed our accommodating customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Chicago - Lombard - Yorktown Center
How is Extended Stay America - Chicago - Lombard - Yorktown Center rated?
Extended Stay America - Chicago - Lombard - Yorktown Center has a 4.2 star rating with 733 reviews.
When is Extended Stay America - Chicago - Lombard - Yorktown Center open?
Extended Stay America - Chicago - Lombard - Yorktown Center is closed now. It will open at 7:00 a.m.